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Loan Interviewer
Loan Interviewer
Job-Specific Whole-Person Assessment

Loan Interviewer

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Top activities and tasks for this job:
  • Verify and examine information and accuracy of loan application and closing documents.
  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
  • Submit loan applications with recommendation for underwriting approval.
  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  • Processing Information - compute property equity
  • Answer questions and advise customers regarding loans and transactions.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Interacting With Computers - use computers to enter, access or retrieve data

About the test

The HR Avatar Loan Interviewer Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Loan Interviewer test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations. This test also contains an automatically-scored essay component. Writing is a key skill for many jobs and also demonstrates the ability to generate, organize, and communicate relevant ideas effectively.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  • Multitasking
  Knowledge and Skills
  • Banking Fundamentals
  • Writing
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
  Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-4131.00
Simulation Context:Medium-Level Business Finance
O*Net Context:Office and Administrative Support
Price:40 Credits ($40 USD)
Note:This test contains questions that are difficult to complete on small screens. A large screen device, such as a laptop, desktop, or tablet is recommended. Test-takers using small devices will be advised to optionally change to a larger screen device.
More information about this Job
Annual US Wages (2016)
Bottom 10%:
$24,710 or less
Bottom 25%:
$31,110 or less
$38,630 (Average)
Top 25%:
$48,310 or more
Top 10%:
$58,630 or more

Hourly US Wages (2016)
Bottom 10%:
$11.88 or less
Bottom 25%:
$14.96 or less
$18.57 (Average)
Top 25%:
$23.22 or more
Top 10%:
$28.19 or more

US Employment Statistics
2024 (projected):
Annual U.S. Job Openings:5,130

Top Knowledge Requirements
  • Customer and Personal Service
  • English Language
  • Mathematics
  • Clerical
  • Economics and Accounting
Top Skills
  • Active Listening
  • Speaking
  • Reading Comprehension
  • Social Perceptiveness
  • Critical Thinking
  • Writing
  • Time Management
  • Complex Problem Solving
Top Abilities
  • Oral Comprehension
  • Written Comprehension
  • Speech Clarity
  • Oral Expression
  • Speech Recognition
  • Written Expression
  • Near Vision
  • Problem Sensitivity
Education Requirements
High School Diploma:
Post-Secondary Certificate:
Some College:
Associate's Degree (2 yr):
Bachelor's Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Administrative Assistant, Closer, Closing Agent, Closing Coordinator, Credit Clerk, Disbursement Clerk, Document Coordinator, Document Processor, Eligibility Clerk, Funding Specialist, Investigator, Loan Analyst, Loan Assistant, Loan Clerk, Loan Closer, Loan Coordinator, Loan Counselor, Loan Documentation Specialist, Loan Expediter, Loan Inspector, Loan Interviewer, Loan Officer, Loan Originator, Loan Processing Supervisor, Loan Processor, Loan Representative, Loan Secretary, Mortgage Broker, Mortgage Clerk, Mortgage Closing Clerk, Mortgage Loan Closer, Mortgage Loan Interviewer, Mortgage Loan Officer, Mortgage Loan Processing Clerk, Mortgage Loan Processor, Mortgage Processing Clerk, Mortgage Processor, Mortgage Underwriter, Office Manager, Opener, Post Closer, Processing Manager, Processor, Production Assistant, Retail Mortgage Processor, Sales Support Specialist, Title Processor, Underwriter

Related Jobs based on Skills & Abilities: Brokerage Clerks, Tax Examiners and Collectors, and Revenue Agents, Loan Officers, Tax Preparers, Bookkeeping, Accounting, and Auditing Clerks, Executive Secretaries and Executive Administrative Assistants, Paralegals and Legal Assistants, Customer Service Representatives, Credit Analysts, Billing, Cost, and Rate Clerks, Human Resources Assistants, Except Payroll and Timekeeping, Payroll and Timekeeping Clerks, Insurance Claims Clerks, Legal Secretaries, Bill and Account Collectors, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, New Accounts Clerks

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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Complete cost-analysis of two pricing options.
  • Analyze feedback and make suggestions for improvement.
  • Determine whether to lease or buy equipment.
  • Review incentive financing.
  • Write a short essay.
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