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Flight Attendant
Flight Attendant
Job-Specific Assessment
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This HR Avatar Pre-Employment test was specifically designed to assess Flight Attendant and similar roles. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Flight Attendant test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
 Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
Personality
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
 Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:US English
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:53-2031.00
O*Net Description:Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
Simulation Context:Customer Service Face-to-Face
O*Net Context:Transportation and Material Moving
Review O*Net Detail
Price:40 Credits ($40 USD)
Note:This test contains questions that can be more difficult to complete on touch screen devices. A device with a keyboard, such as a laptop, desktop, or certain tablets is recommended. Test-takers using touch devices will be advised to optionally change to a keyboard device.
Alternate Titles for this Role: Airline Attendant, Airline Flight Attendant, Airline Hostess, Airline Stewardess, Airplane Flight Attendant, Door and Arrival Attendant, Flight Attendant, Flight Attendant and Union Safety Chairperson, Flight Attendant, Inflight Services, Flight Attendant/Air Transportation Supervisor, Flight Attendant/Inflight Manager, Flight Attendant/Inflight Supervisor, Flight Hostess, Flight Steward, In-Flight Crew Member, International Flight Attendant, Lead Instructor/Flight Attendant, Meal Attendant, Purser, Ramp Flight Attendant
Related Jobs based on Skills & Abilities: Transportation Attendants, Except Flight Attendants, Ambulance Drivers and Attendants, Except Emergency Medical Technicians, Occupational Therapy Aides, Transportation Security Screeners, Psychiatric Aides, Baggage Porters and Bellhops, Physical Therapist Aides, Animal Control Workers, Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers, Personal Care Aides, First-Line Supervisors of Personal Service Workers, First-Line Supervisors of Food Preparation and Serving Workers, Residential Advisors, Morticians, Undertakers, and Funeral Directors, First-Line Supervisors of Retail Sales Workers, Food Service Managers, Bartenders, Psychiatric Technicians, Dental Assistants, Social and Human Service Assistants


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"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"
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