Leidinggevende Detailhandel Kort (Nederlands, HRAB) (English: Retail Supervisor Short (Dutch, HRAB))

Leidinggevende Detailhandel Kort (Nederlands, HRAB) (English: Retail Supervisor Short (Dutch, HRAB))

Job-Specific Whole-Person Assessment (Test)


Leidinggevende Detailhandel Kort (Nederlands, HRAB)

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. Top activities and tasks for this job:
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Performing for or Working Directly with the Public - provide customer service
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Getting Information - access media advertising services
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.

About the test
The HR Avatar Leidinggevende Detailhandel Kort (Nederlands, HRAB) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance. The Leidinggevende Detailhandel Kort (Nederlands, HRAB) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations. The specific attributes measured include:
Knowledge and Skills
  • Eerstelijnsmanager
  • Aanpassingsvermogen
  • Bedrijfsburgerschap
  • Behoefte aan structuur
  • Competitief
  • Expressief en extravert
  • Geeft blijk van een positieve werkhouding
  • Innovatief en creatief
  • Lost graag problemen op
  • Ontwikkelt relaties
  • Streeft perfectie na
Emotional Intelligence
  • Emotioneel Zelfbewustzijn
  • Emotionele Zelfbeheersing
  • Empathie
  Behavioral History
  • Vragenlijst verleden - Prestaties
  • Vragenlijst verleden - Duur van dienstverband
Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles. The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:41-1011.00
Simulation Context:None Included
O*Net Context:Sales and Related
More information about this Job
Annual US Wages (2017) Bottom 10%:
$24,780 or less
Bottom 25%:
$30,230 or less
$38,550 (Average)
Top 25%:
$50,790 or more
Top 10%:
$66,120 or more

Hourly US Wages (2017) Bottom 10%:
$11.91 or less
Bottom 25%:
$14.53 or less
$18.54 (Average)
Top 25%:
$24.42 or more
Top 10%:
$31.79 or more

US Employment Statistics 2016:
2026 (projected):
Annual U.S. Job Openings:168,500

Top Knowledge Requirements
  • Customer and Personal Service
  • Sales and Marketing
  • Administration and Management
  • Mathematics
  • English Language
  • Education and Training
  • Personnel and Human Resources
  • Psychology
Top Skills
  • Active Listening
  • Service Orientation
  • Coordination
  • Speaking
  • Monitoring
  • Critical Thinking
  • Social Perceptiveness
  • Management of Personnel Resources
Top Abilities
  • Oral Comprehension
  • Speech Recognition
  • Oral Expression
  • Speech Clarity
  • Problem Sensitivity
  • Deductive Reasoning
  • Near Vision
  • Mathematical Reasoning
Education Requirements No High School Diploma:
High School Diploma:
Post-Secondary Certificate:
Some College:
Associate's Degree (2 yr):
Bachelor's Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements None:
3 - 6 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
6 - 8 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

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"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

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