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First-Line Supervisor - Food Preparation / Serving
First-Line Supervisor - Food Preparation / Serving
Job-Specific Whole-Person Assessment

First-Line Supervisor - Food Preparation / Serving

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

Top activities and tasks for this job:
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Greet and seat guests, and present menus and wine lists.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Estimate ingredients and supplies required to prepare a recipe.
  • Resolve customer complaints regarding food service.
  • Schedule parties and take reservations.

About the test

The HR Avatar First-Line Supervisor - Food Preparation / Serving Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The First-Line Supervisor - Food Preparation / Serving test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  Knowledge and Skills
  • Food Safety Fundamentals
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
  Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:35-1012.00
Simulation Context:Supervisory or Team Leadership
O*Net Context:Food Preparation and Serving Related
Price:40 Credits (Add 5 credits for online proctoring if used)
More information about this Job
Annual US Wages (2016)
Bottom 10%:
$20,690 or less
Bottom 25%:
$24,250 or less
$31,480 (Average)
Top 25%:
$42,550 or more
Top 10%:
$54,510 or more

Hourly US Wages (2016)
Bottom 10%:
$9.95 or less
Bottom 25%:
$11.66 or less
$15.13 (Average)
Top 25%:
$20.46 or more
Top 10%:
$26.21 or more

US Employment Statistics
2026 (projected):
Annual U.S. Job Openings:146,300

Top Knowledge Requirements
  • Administration and Management
  • Customer and Personal Service
  • Food Production
  • Mathematics
  • Education and Training
  • Personnel and Human Resources
Top Skills
  • Speaking
  • Service Orientation
  • Active Listening
  • Coordination
  • Management of Personnel Resources
  • Monitoring
  • Instructing
  • Social Perceptiveness
Top Abilities
  • Oral Expression
  • Oral Comprehension
  • Problem Sensitivity
  • Deductive Reasoning
  • Speech Recognition
  • Speech Clarity
  • Written Comprehension
  • Information Ordering
Education Requirements
No High School Diploma:
High School Diploma:
Post-Secondary Certificate:
Associate's Degree (2 yr):
Bachelor's Degree:
Professional Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Assistant Manager, Banquet Captain, Banquet Steward/Stewardess, Banquet Supervisor, Bar Manager, Bartender Manager, Cafeteria Manager, Cafeteria Supervisor, Canteen Manager, Captain, Caterer, Catering Supervisor, Chef, Chief Cargo Vessel Steward/Stewardess, Child Nutrition Manager, Cocktail Lounge Manager, Commissary Production Supervisor, Cook Manager, Cook Supervisor, Counter Supervisor, Crew Chief, Crew Leader, Culinary Specialist, Dairy Bar Manager, Department Manager, Diet Supervisor, Dietary Manager, Dietary Supervisor, Dining Room Captain, Dining Room Manager, Dining Room Supervisor, Director of Food and Beverage, Director of Food and Nutrition Services, Executive Chef, Executive Sous Chef, Fast Food Restaurant Manager, Fast Food Services Manager, Fast Food Supervisor, First Cook, Flight Kitchen Manager, Floor Supervisor, Food and Beverage Manager, Food and Beverage Supervisor, Food Beverage Supervisor, Food Concession Manager, Food Expeditor, Food Production Manager, Food Production Supervisor, Food Service Director, Food Service Manager, Food Service Supervisor, Food Service Worker, Food Supervisor, Fountain Manager, Fountain Supervisor, Head Banquet Waiter/Waitress, Head Cook, Head Silverman, Head Waiter, Head Waiter/Waitress, Head Waitress, Headwaiter/Headwaitress, Hotel or Motel Food Service Supervisor, Kitchen Manager, Kitchen Steward/Stewardess, Kitchen Supervisor, Kitchen Work Supervisor, Kosher Dietary Service Manager, Kosher Dietary Service Supervisor, Lunch Counter Manager, Luncheonette Manager, Lunchroom Food Service Supervisor, Lunchroom Manager, Lunchroom Supervisor, Railroad Dining Car Steward/Stewardess, Restaurant Manager, Restaurant Shift Supervisor, Restaurant Supervisor, Room Service Supervisor, School Lunch Manager, Shift Leader, Shift Manager, Shift Supervisor, Snack Bar Manager, Soda Fountain Manager, Sous Chef, Steward/Stewardess, Store Manager, Supervisor, Supervisor of Food and Nutrition Services, Supervisor, Diet, Kitchen, Tea Room Manager, Waiter/Waitress, Captain

Related Jobs based on Skills & Abilities: Cooks, Institution and Cafeteria, Dietetic Technicians, Chefs and Head Cooks, First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand, Bartenders, Bakers, Butchers and Meat Cutters, Food Service Managers, Cooks, Restaurant, Combined Food Preparation and Serving Workers, Including Fast Food, First-Line Supervisors of Retail Sales Workers, First-Line Supervisors of Housekeeping and Janitorial Workers, First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers, Opticians, Dispensing, Parts Salespersons, Lodging Managers, First-Line Supervisors of Production and Operating Workers

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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Determine the most cost-effective way to complete a process.
  • Help establish a balanced employee schedule.
  • Resolve conflicts with employees.
  • Recommend an equipment purchase option.
  • Correctly interpret monthly production report.
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