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Retail Salesperson (Electronics Store)
Retail Salesperson (Electronics Store)
Job-Specific Whole-Person Assessment

Retail Salesperson (Electronics Store)

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Top activities and tasks for this job:
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Performing for or Working Directly with the Public - demonstrate goods or services
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Prepare sales slips or sales contracts.
  • Selling or Influencing Others - sell merchandise

About the test

The HR Avatar Retail Salesperson (Electronics Store) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Retail Salesperson (Electronics Store) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  Knowledge and Skills
  • Fundamental Sales Concepts
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
  Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:41-2031.00
Simulation Context:Retail Sales (Electronics Store)
O*Net Context:Sales and Related
Price:40 Credits (Add 5 Credits for Online Proctoring if Used)
More information about this Job
Annual US Wages (2017)
Bottom 10%:
$17,920 or less
Bottom 25%:
$19,930 or less
$23,210 (Average)
Top 25%:
$29,570 or more
Top 10%:
$41,300 or more

Hourly US Wages (2017)
Bottom 10%:
$8.61 or less
Bottom 25%:
$9.58 or less
$11.16 (Average)
Top 25%:
$14.21 or more
Top 10%:
$19.85 or more

US Employment Statistics
2026 (projected):
Annual U.S. Job Openings:670,300

Top Knowledge Requirements
  • Customer and Personal Service
  • Sales and Marketing
  • English Language
  • Mathematics
  • Administration and Management
  • Communications and Media
  • Psychology
  • Production and Processing
Top Skills
  • Active Listening
  • Speaking
  • Persuasion
  • Service Orientation
  • Social Perceptiveness
  • Negotiation
  • Reading Comprehension
  • Coordination
Top Abilities
  • Oral Comprehension
  • Oral Expression
  • Speech Clarity
  • Speech Recognition
  • Near Vision
  • Written Comprehension
  • Problem Sensitivity
  • Written Expression
Education Requirements
No High School Diploma:
High School Diploma:
Some College:
Bachelor's Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
1 - 3 Months:
3 - 6 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
More than 10 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Greet customers in a retail store.
  • Make product recommendations based on customer needs.
  • Calculate product technical support costs for customers.
  • Communicate hold and return policy accurately.
  • Listen to customers and resolve concerns.
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