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Retail Salesperson (Electronics Store)
Retail Salesperson (Electronics Store)
Job-Specific Whole-Person Assessment

Retail Salesperson (Electronics Store)

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Top activities and tasks for this job:
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Performing for or Working Directly with the Public - demonstrate goods or services
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Prepare sales slips or sales contracts.
  • Selling or Influencing Others - sell merchandise

About the test

The HR Avatar Retail Salesperson (Electronics Store) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Retail Salesperson (Electronics Store) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  • Multitasking
  Knowledge and Skills
  • Fundamental Sales Concepts
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
  Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:41-2031.00
Simulation Context:Retail Sales (Electronics Store)
O*Net Context:Sales and Related
Price:40 Credits ($40 USD)
More information about this Job
Annual US Wages (2016)
Bottom 10%:
$17,810 or less
Bottom 25%:
$19,410 or less
$22,680 (Average)
Top 25%:
$29,480 or more
Top 10%:
$41,420 or more

Hourly US Wages (2016)
Bottom 10%:
$8.56 or less
Bottom 25%:
$9.33 or less
$10.90 (Average)
Top 25%:
$14.17 or more
Top 10%:
$19.91 or more

US Employment Statistics
2024 (projected):
Annual U.S. Job Openings:191,720

Top Knowledge Requirements
  • Customer and Personal Service
  • Sales and Marketing
  • English Language
  • Mathematics
  • Administration and Management
  • Communications and Media
  • Psychology
  • Production and Processing
Top Skills
  • Active Listening
  • Speaking
  • Persuasion
  • Service Orientation
  • Social Perceptiveness
  • Negotiation
  • Reading Comprehension
  • Coordination
Top Abilities
  • Oral Comprehension
  • Oral Expression
  • Speech Clarity
  • Speech Recognition
  • Near Vision
  • Written Comprehension
  • Problem Sensitivity
  • Written Expression
Education Requirements
No High School Diploma:
High School Diploma:
Some College:
Bachelor's Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
1 - 3 Months:
3 - 6 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
More than 10 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Agent, Art Dealer, Art Objects Salesperson, Associate Sales, Attendant Sales, Auto Dealer, Automobile Accessories Salesperson, Automobile Salesman, Automobiles Salesperson, Automotive Salesperson, Bakery Clerk, Bargain Table Clerk, Beauty Advisor, Beauty Consultant, Beauty Counselor, Boats and Marine Supplies Sales Representative, Books Salesperson, Bridal Consultant, Car Dealer, Car Salesman, Car Salesperson, Cashier, Cashier and Salesperson, China and Silverware Salesperson, Cigarette Seller, Clerk, Clothier, Clothing Consultant, Commission Sales Associate, Consultant, Corsetier, Corsets Salesperson, Cosmetic Consultant, Cosmetic Counselor, Cosmetics and Toiletries Salesperson, Coupon Redemption Clerk, Curtains and Draperies Salesperson, Customer Assistant, Customer Service Associate, Dairy Clerk, Department Store Salesperson, Design Consultant, Drapery Counselor, Drapery Estimator, Dry Goods Clerk, Electric Motors Salesperson, Fashion Consultant, Selling, Fitter, Fitting Room Associate, Floor Clerk, Floor Coverings Salesperson, Flowers Salesperson, Flying Squad Salesperson, Food Sales Clerk, Furniture Salesperson, Furs Salesperson, Garden Consultant, General Hardware Salesperson, General Merchandise Salesperson, Haberdasher, Home Planning Consultant Salesperson, Horticultural and Nursery Products Salesperson, Hourly Sales Staff, Household Appliances Salesperson, Infants' and Children's Wear Salesperson, Internet Sales Manager, Jewelry Salesperson, Layaway Clerk, Leather and Suede Apparel and Accessories Salesperson, Major Sales Associate, Meat Clerk, Meat Hostess, Men's and Boys' Clothing Salesperson, Men's Furnishings Salesperson, Menswear Salesperson, Merchandise Coordinator, Merchandise Manager, Merchandising Assistant, Millinery Salesperson, Musical Instruments and Accessories Salesperson, New Car Salesperson, Orthopedic Shoe Fitter, Orthopedic Shoes Salesperson, Paint Mixer, Pet Counselor, Pet Supplies Salesperson, Pets and Pet Supplies Salesperson, Pets Salesperson, Phonograph Records and Tape Recordings Salesperson, Photographic Supplies and Equipment Salesperson, Pianos and Organs Salesperson, Platform Attendant, Retail Associate, Retail Clerk, Retail Sales Associate, Retail Sales Clerk, Retail Sales Representative, Retail Salesman, Retail Salesperson, Retail Salesworker, Sales And Leasing Consultant, Sales Assistant, Sales Associate, Sales Attendant, Sales Clerk, Sales Consultant, Sales Person, Sales Professional, Sales Representative, Sales Specialist, Sales Support Associate, Sales Trainee, Salesman, Selling Manager, Service Advisor, Sewing Machines Salesperson, Sheet Music Salesperson, Shoe Clerk, Shoe Fitter, Shoe Salesman, Shoe Salesperson, Shoes Salesperson, Shop Girl, Shop Worker, Sporting Goods Salesperson, Stamp Redemption Clerk, Stamps or Coins Salesperson, Stereo Equipment Salesperson, Store Associate, Store Clerk, Store Manager, Surgical Corsetier, Toy Consultant, Toy Trains and Accessories Salesperson, Trailers and Motor Homes Salesperson, Used Car Salesperson, Vendette, Wallpaper Consultant, Wardrobe Image Consultant, Wig Sales Consultant, Wigs Salesperson, Women's Apparel and Accessories Salesperson, Women's Apparel Salesperson, Yard Goods Salesperson

Related Jobs based on Skills & Abilities: Hotel, Motel, and Resort Desk Clerks, Counter and Rental Clerks, Concierges, Parts Salespersons, First-Line Supervisors of Retail Sales Workers, Floral Designers, Bartenders, Public Address System and Other Announcers, Tellers, Pharmacy Aides, Receptionists and Information Clerks, Demonstrators and Product Promoters, Medical Records and Health Information Technicians, Office Clerks, General, Wholesale and Retail Buyers, Except Farm Products, Gaming Cage Workers, Customer Service Representatives, Human Resources Assistants, Except Payroll and Timekeeping, Cooks, Institution and Cafeteria

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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Greet customers in a retail store.
  • Make product recommendations based on customer needs.
  • Calculate product technical support costs for customers.
  • Communicate hold and return policy accurately.
  • Listen to customers and resolve concerns.
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