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Mail Carrier
Mail Carrier
Job-Specific Whole-Person Assessment

Mail Carrier

Sort mail for delivery. Deliver mail on established route by vehicle or on foot.

Top activities and tasks for this job:
  • Scan labels on letters or parcels to confirm receipt.
  • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
  • Return to the post office with mail collected from homes, businesses, and public mailboxes.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
  • Meet schedules for the collection and return of mail.
  • Register, certify, and insure parcels and letters.
  • Sign for cash-on-delivery and registered mail before leaving the post office.

About the test

The HR Avatar Mail Carrier Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Mail Carrier test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Needs Structure
  • Seeks Perfection
  Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-5052.00
Simulation Context:Customer Service Face-to-Face
O*Net Context:Office and Administrative Support
Price:40 Credits ($40 USD)
Note:This test contains questions that can be more difficult to complete on touch screen devices. A device with a keyboard, such as a laptop, desktop, or certain tablets is recommended. Test-takers using touch devices will be advised to optionally change to a keyboard device.
More information about this Job
Annual US Wages (2016)
Bottom 10%:
$33,420 or less
Bottom 25%:
$36,800 or less
$58,110 (Average)
Top 25%:
$59,860 or more
Top 10%:
$61,100 or more

Hourly US Wages (2016)
Bottom 10%:
$16.07 or less
Bottom 25%:
$17.69 or less
$27.94 (Average)
Top 25%:
$28.78 or more
Top 10%:
$29.37 or more

US Employment Statistics
2024 (projected):
Annual U.S. Job Openings:5,740

Top Knowledge Requirements
  • Customer and Personal Service
  • English Language
  • Public Safety and Security
  • Sales and Marketing
  • Transportation
  • Administration and Management
  • Production and Processing
  • Education and Training
Top Skills
  • Social Perceptiveness
  • Active Listening
  • Speaking
  • Critical Thinking
  • Time Management
  • Coordination
  • Service Orientation
  • Judgment and Decision Making
Top Abilities
  • Near Vision
  • Information Ordering
  • Oral Comprehension
  • Speech Clarity
  • Category Flexibility
  • Arm-Hand Steadiness
  • Problem Sensitivity
  • Speech Recognition
Education Requirements
No High School Diploma:
High School Diploma:
Some College:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
Less than 1 Month:
1 - 3 Months:
3 - 6 Months:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Carrier, Carrier Associate, Carrier Driver, City Carrier, City Carrier Assistant (CCA), City Letter Carrier, City Mail Carrier, Clerk Carrier, Collector, Delivery and Mail Sorter, Letter Carrier, Mail Carrier, Mail Carrier and Clerk, Mail Carrier Technician, Mail Deliverer, Mail Messenger, Mail Rider, Mail Sorter and Delivery, Mailman, Parcel Post Carrier, Parcel Post Delivery, Postal Carrier, Postal Mail Carrier, Postman, Registered Route Associate, Route Carrier, Rural Carrier, Rural Carrier Associate (RCA), Rural Mail Carrier, Rural Route Carrier, Rural Route Mail Carrier, Special Delivery Mail Carrier, Special Delivery Messenger, USPS Letter Carrier (United States Postal Service Letter Carrier)

Related Jobs based on Skills & Abilities: Couriers and Messengers, Baggage Porters and Bellhops, Refuse and Recyclable Material Collectors, Light Truck or Delivery Services Drivers, Postal Service Mail Sorters, Processors, and Processing Machine Operators, Mail Clerks and Mail Machine Operators, Except Postal Service, Security Guards, Postal Service Clerks, Parking Enforcement Workers, Shipping, Receiving, and Traffic Clerks, Meter Readers, Utilities, Driver/Sales Workers, Taxi Drivers and Chauffeurs, Pipelayers, Nursery Workers, Bridge and Lock Tenders, Pourers and Casters, Metal

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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Accurately answer questions about a current program.
  • Correctly calculate how much a customer would save using a specific option.
  • Resolve a customer concern.
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