Redacción de Respuestas por Correo Electrónico de Servicio al Cliente (English: Drafting Customer Service Email Responses (Spanish))

Skills/Knowledge Assessment (Test)

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This assessment uses custom questions prepared using the HR Avatar Custom Tests development tool, which is available to authorized users in their online account.
Name:	Drafting Customer Service Email Responses (Spanish)
Type:	Knowledge/Skill Assessment
Description:	Provides several sample customer email messages and asks the candidate to draft an email response. The responses are included in the score reports and also scored for spelling, grammar, and style.
Language:	Spanish (Mexico)
Credits:	1
Questions:	4
Competencies Covered:	Writing Customer Service Email Messages (for Essay)

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