Waiter / Waitress (Spanish)
Take orders and serve food and beverages to patrons at tables in dining establishment.
Top activities and tasks for this job:
- Take orders from patrons for food or beverages.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
About the test (Full Version)
The HR Avatar Waiter / Waitress (Spanish) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history.
Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's
ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.
The Waiter / Waitress (Spanish) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.
The specific attributes measured include:
Cognitive Ability
- Pensamiento analítico
- Atención al detalle
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Behavioral History
- Estudio de historial – desempeño
- Estudio de historial - permanencia en el puesto
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Personality
- Adaptabilidad
- Busca la perfección
- Civismo Corporativo
- Competitivo
- Desarrolla relaciones
- Disfruta resolviendo problemas
- Muestra una actitud positiva ante el trabajo
- Requiere de una estructura
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Emotional Intelligence
- Autoconsciencia emocional
- Autocontrol emocional
- Empatía
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Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.
The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
More information about this Job
Annual US Wages (2020) |
Bottom 10%: | | $17,520 or less |
Bottom 25%: | | $19,290 or less |
Median: | | $23,740 (Average) |
Top 25%: | | $30,650 or more |
Top 10%: | | $42,550 or more |
Hourly US Wages (2020) |
Bottom 10%: | | $8.42 or less |
Bottom 25%: | | $9.27 or less |
Median: | | $11.42 (Average) |
Top 25%: | | $14.73 or more |
Top 10%: | | $20.46 or more |
US Employment Statistics |
2020: | | 2,023,200 |
2030 (projected): | | 2,430,700 |
Annual U.S. Job Openings: | 470,200 |
Top Knowledge Requirements
- Customer and Personal Service
- English Language
- Sales and Marketing
- Food Production
- Administration and Management
- Mathematics
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Top Skills
- Active Listening
- Service Orientation
- Speaking
- Social Perceptiveness
- Coordination
- Monitoring
- Complex Problem Solving
- Persuasion
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Top Abilities
- Oral Comprehension
- Oral Expression
- Speech Clarity
- Speech Recognition
- Near Vision
- Time Sharing
- Problem Sensitivity
- Deductive Reasoning
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Education Requirements |
No High School Diploma: | | 28% |
High School Diploma: | | 57% |
Some College: | | 5% |
Associate's Degree (2 yr): | | 2% |
Bachelor's Degree: | | 7% |
This graphic shows the percentage of people in this role who have their highest education in each category. |
Related Work Experience Requirements |
None: | | 24% |
Less than 1 Month: | | 11% |
3 - 6 Months: | | 9% |
6 Months - 1 Year: | | 12% |
1 - 2 Years: | | 24% |
2 - 4 Years: | | 18% |
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category. |
Alternate Titles for this Role: Banquet Server, Banquet Waiter/Waitress, Bar Waiter/Waitress, Buffet Server, Buffet Waiter/Waitress, Car Hop, Carhop, Club Waiter/Waitress, Cocktail Server, Cocktail Waitress, Deck Steward, Dining Car Server, Dining Car Waiter/Waitress, Food Runner, Food Server, Formal Waiter/Waitress, Headwaiter, Headwaitress, Informal Waiter/Waitress, Restaurant Server, Server, Singing Waiter/Waitress, Skating Carhop, Sommelier, Waiter, Waiter/Waitress, Waitress, Waitstaff, Wine Steward, Wine Steward/Stewardess
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