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Bank Teller with Sales
Bank Teller with Sales
Job-Specific Whole-Person Assessment
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Bank Teller with Sales

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Top activities and tasks for this job:
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Process and maintain records of customer loans.

About the test

The HR Avatar Bank Teller with Sales Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Bank Teller with Sales test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  Knowledge and Skills
  • Bank Teller Fundamentals
  • Sales Ability (Retail Banking)
Personality
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
  Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
 

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-3071.00
Simulation Context:Bank Teller with Sales
O*Net Context:Office and Administrative Support
Price:40 Credits ($40 USD)
More information about this Job
Annual US Wages (2016)
Bottom 10%:
$20,810 or less
Bottom 25%:
$23,230 or less
Median:
$27,260 (Average)
Top 25%:
$31,500 or more
Top 10%:
$37,760 or more

Hourly US Wages (2016)
Bottom 10%:
$10.01 or less
Bottom 25%:
$11.17 or less
Median:
$13.11 (Average)
Top 25%:
$15.14 or more
Top 10%:
$18.15 or more

US Employment Statistics
2014:
520,500
2024 (projected):
480,500
Annual U.S. Job Openings:20,360

Top Knowledge Requirements
  • Customer and Personal Service
  • Mathematics
  • English Language
  • Computers and Electronics
  • Clerical
  • Sales and Marketing
  • Economics and Accounting
  • Public Safety and Security
Top Skills
  • Active Listening
  • Speaking
  • Reading Comprehension
  • Service Orientation
  • Mathematics
  • Critical Thinking
  • Social Perceptiveness
  • Monitoring
Top Abilities
  • Oral Comprehension
  • Speech Recognition
  • Speech Clarity
  • Oral Expression
  • Problem Sensitivity
  • Number Facility
  • Information Ordering
  • Near Vision
Education Requirements
High School Diploma:
83%
Post-Secondary Certificate:
11%
Some College:
6%
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
None:
57%
Less than 1 Month:
4%
3 - 6 Months:
19%
6 Months - 1 Year:
6%
1 - 2 Years:
8%
2 - 4 Years:
6%
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Account Representative, Bank Representative, Bank Teller, Cashier, Collection Teller, Commercial Teller, Coupon Clerk, Customer Relationship Specialist, Customer Service Associate (CSA), Customer Service Representative (CSR), Drive-in Teller, Exchange Clerk, Exchange Teller, Foreign Banknote Teller, Foreign Banknote Teller Trader, Foreign Exchange Clerk, Loan Teller, Mail Teller, Member Services Representative, Money Counter, Money Order Clerk, Note Teller, Operations Specialist, Paying Teller, Personal Banking Representative, Receiving Teller, Retail Banker, Roving Teller, Savings Teller, Securities Teller, Store Associate, Teller, Teller Coordinator, Teller Supervisor, Universal Banker, Utility Teller, Vault Teller

Related Jobs based on Skills & Abilities: Hotel, Motel, and Resort Desk Clerks, License Clerks, New Accounts Clerks, Bill and Account Collectors, Receptionists and Information Clerks, Medical Records and Health Information Technicians, Interviewers, Except Eligibility and Loan, Pharmacy Aides, Office Clerks, General, Customer Service Representatives, Billing, Cost, and Rate Clerks, Legal Secretaries, Switchboard Operators, Including Answering Service, Brokerage Clerks, Insurance Claims Clerks, Executive Secretaries and Executive Administrative Assistants, Gaming Cage Workers, Human Resources Assistants, Except Payroll and Timekeeping


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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Perform financial calculations.
  • Cross sell relevant bank products to customers.
  • Follow specific bank policies and procedures.
  • Resolve a customer concern.
  • Provide service to several retail bank customers.
  • Assist a co-worker.
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