Job-Specific Whole-Person Assessment (Test)

A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Cashier (Short)


Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Top activities and tasks for this job:
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Answer customers' questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Compute and record totals of transactions.
  • Help customers find the location of products.
  • Issue receipts, refunds, credits, or change due to customers.

About the test (Full Version)

The HR Avatar Cashier Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Cashier test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking and Attention to Detail
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
  • Adaptability
  • Customer Service Mindset
  • Drive
  • Integrity
  • Resilience
  • Teamwork
  Emotional Intelligence
  • Empathy and Emotional Self-Control

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:41-2011.00
Simulation Context:Customer Service Face-to-Face
O*Net Context:Sales and Related
More information about this Job
Annual US Wages (2020)
Bottom 10%:
$18,850 or less
Bottom 25%:
$21,310 or less
$25,020 (Average)
Top 25%:
$28,840 or more
Top 10%:
$32,630 or more

Hourly US Wages (2020)
Bottom 10%:
$9.06 or less
Bottom 25%:
$10.25 or less
$12.03 (Average)
Top 25%:
$13.86 or more
Top 10%:
$15.69 or more

US Employment Statistics
2030 (projected):
Annual U.S. Job Openings:546,900

Top Knowledge Requirements
  • Customer and Personal Service
  • Mathematics
  • Administration and Management
  • Clerical
  • Sales and Marketing
  • English Language
  • Personnel and Human Resources
Top Skills
  • Service Orientation
  • Active Listening
  • Speaking
  • Mathematics
  • Social Perceptiveness
  • Reading Comprehension
  • Time Management
  • Critical Thinking
Top Abilities
  • Oral Expression
  • Oral Comprehension
  • Near Vision
  • Written Comprehension
  • Speech Recognition
  • Speech Clarity
  • Selective Attention
  • Number Facility
Education Requirements
No High School Diploma:
High School Diploma:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
Less than 1 Month:
1 - 3 Months:
6 Months - 1 Year:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Auction Clerk, Bottle Booth Attendant, Box Office Attendant, Bridge Toll Collector, Cash Checker, Cash Office Worker, Cash Person, Cash Register Operator, Cashier, Cashier Host, Cashier Hostess, Cashier Wrapper, Center Aisle Cashier, Central Aisle Cashier, Change Booth Attendant, Change Person, Check Cashier, Check Out Cashier, Check Out Clerk, Checker, Checker Cashier, Checkout Operator, Clerk Cashier, Clerk Checker, Collector, Convenience Store Clerk, Courtesy Booth Cashier, Credit Cashier, Customer Assistant, Disbursement Clerk, Disbursing Agent, Disbursing Officer, Drivers' Cash Clerk, Fare Collector, Fast Food Cashier, Floor Cashier, Gas Station Cashier, Grocery Cashier, Grocery Checker, Grocery Checking Clerk, Grocery Clerk, Grocery Sales Clerk, Hostess Cashier, Hotel and Dining Room Cashier, Hotel Dining Room Cashier, Information Clerk Cashier, Money Counter, Mutuel Clerk, Parimutuel Ticket Cashier, Parimutuel Ticket Seller, Paymaster of Purses, Point of Sale Associate, Restaurant Cashier, Retail Cashier, Sales Assistant, Sales Associate, Sales Clerk, Service Station Cashier, Snack Bar Cashier, Station Cashier, Store Cashier, Store Clerk Cashier, Store Clerk Checker, Ticket Clerk, Ticket Dispatcher, Ticket Seller, Toll Booth Operator, Toll Bridge Operator, Toll Collector, Toll Gate Keeper, Toll Gate Tender, Tube Room Cashier, Tube Teller, Turnstile Collector, Wrapper Cashier

Related Jobs based on Skills & Abilities: Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, Waiters and Waitresses, Stockers and Order Fillers, Counter and Rental Clerks, Ushers, Lobby Attendants, and Ticket Takers, Fast Food and Counter Workers, Cooks, Fast Food, Gambling Change Persons and Booth Cashiers, Amusement and Recreation Attendants, Gambling Cage Workers, Receptionists and Information Clerks, Postal Service Clerks, Gambling and Sports Book Writers and Runners, Office Clerks, General, Tellers, Pharmacy Aides, Library Assistants, Clerical, Parts Salespersons

(HR Avatar Use Only) pid=5952, CTB Direct Test

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"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Respond to customer inquiries about a rewards program.
  • Calculate customer discounts.
  • Answer customer questions about purchasing options.
  • Resolve a customer concern.

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