Helper - Dining Room and Cafeteria


A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Helper - Dining Room and Cafeteria (Short)

Helper - Dining Room and Cafeteria

Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

Top activities and tasks for this job:
  • Serve ice water, coffee, rolls, or butter to patrons.
  • Run cash registers.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Set tables with clean linens, condiments, or other supplies.
  • Greet and seat customers.
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
  • Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.

About the test (Full Version)

The HR Avatar Helper - Dining Room and Cafeteria Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Helper - Dining Room and Cafeteria test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Memory / Attention to Detail / Logic & Reasoning
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
  • Adaptability / Flexibility
  • Conscientiousness
  • Reliability
  • Service Orientation
  Emotional Intelligence
  • Empathy and Emotional Self-Control

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:35-9011.00
Simulation Context:Basic Service Worker
O*Net Context:Food Preparation and Serving Related
More information about this Job
Annual US Wages (2023)
Bottom 10%:
$21,490 or less
Bottom 25%:
$26,290 or less
$31,180 (Average)
Top 25%:
$35,820 or more
Top 10%:
$44,580 or more

Hourly US Wages (2023)
Bottom 10%:
$10.33 or less
Bottom 25%:
$12.64 or less
$14.99 (Average)
Top 25%:
$17.22 or more
Top 10%:
$21.43 or more

US Employment Statistics
2032 (projected):
Annual U.S. Job Openings:89,100

Top Knowledge Requirements
  • Customer and Personal Service
  • Food Production
  • English Language
  • Sales and Marketing
  • Administration and Management
  • Personnel and Human Resources
  • Public Safety and Security
  • Production and Processing
Top Skills
  • Active Listening
  • Service Orientation
  • Coordination
  • Speaking
  • Judgment and Decision Making
  • Monitoring
  • Social Perceptiveness
  • Critical Thinking
Top Abilities
  • Trunk Strength
  • Stamina
  • Manual Dexterity
  • Arm-Hand Steadiness
  • Near Vision
  • Static Strength
  • Extent Flexibility
  • Information Ordering
Education Requirements
No High School Diploma:
High School Diploma:
Post-Secondary Certificate:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
Less than 1 Month:
1 - 3 Months:
3 - 6 Months:
6 Months - 1 Year:
1 - 2 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Banquet Houseperson, Banquet Set Up Person, Bar Attendant, Bar Back, Barback, Barmaid, Bartender Helper, Beverage Server, Breakfast Attendant, Breakfast Bar Attendant, Buffet Attendant, Bus Boy, Bus Person, Busboy, Busser, Cafe Helper, Cafeteria Aide, Cafeteria Assistant, Cafeteria Attendant, Cafeteria Helper, Cafeteria Table Attendant, Cafeteria Worker, Carry Out Clerk, Club Attendant, Coffee Attendant, Coffee Bar Attendant, Counter Supply Worker, Dining Room Attendant, Dining Room Busser, Dining Room Helper, Dining Room Tables Set Up Attendant, Dumbwaiter Operator, Floorperson, Food and Beverage Attendant, Food Expeditor, Food Service Aide, Food Service Attendant, Food Service Helper, Iceman, Kitchen Aide, Kitchen Help Handyman, Kitchen Helper, Line Server, Lunchroom Aide, Lunchroom Attendant, Lunchroom Worker, Restaurant Worker, Server Assistant, Server's Assistant, Service Assistant, Silver Steward, Silver Wrapper, Tray Setter, Water Attendant, Water Carrier

Related Jobs based on Skills & Abilities: Fast Food and Counter Workers, Food Servers, Nonrestaurant, Waiters and Waitresses, Food Preparation Workers, Baristas, Dishwashers, Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, Cooks, Short Order, Maids and Housekeeping Cleaners, Bartenders, First-Line Supervisors of Food Preparation and Serving Workers, Cooks, Institution and Cafeteria, Food Service Managers, Locker Room, Coatroom, and Dressing Room Attendants, Cooks, Restaurant, Cooks, Private Household, Chefs and Head Cooks, Cooks, Fast Food, Janitors and Cleaners, Except Maids and Housekeeping Cleaners, Baggage Porters and Bellhops

(Internal Use) pid=6012, CTB Direct Test

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