Helper - Dining Room and Cafeteria

Job-Specific Whole-Person Assessment (Test)

A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Helper - Dining Room and Cafeteria (Short)

Helper - Dining Room and Cafeteria

Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

Top activities and tasks for this job:
  • Run cash registers.
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Set tables with clean linens, condiments, or other supplies.
  • Locate items requested by customers.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Garnish foods and position them on tables to make them visible and accessible.

About the test (Full Version)

The HR Avatar Helper - Dining Room and Cafeteria Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Helper - Dining Room and Cafeteria test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Memory / Attention to Detail / Logic & Reasoning
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
  • Adaptability / Flexibility
  • Conscientiousness
  • Reliability
  • Service Orientation
  Emotional Intelligence
  • Empathy and Emotional Self-Control

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:35-9011.00
Simulation Context:Basic Service Worker
O*Net Context:Food Preparation and Serving Related
More information about this Job
Annual US Wages (2020)
Bottom 10%:
$18,260 or less
Bottom 25%:
$20,160 or less
$25,010 (Average)
Top 25%:
$29,370 or more
Top 10%:
$35,970 or more

Hourly US Wages (2020)
Bottom 10%:
$8.78 or less
Bottom 25%:
$9.69 or less
$12.03 (Average)
Top 25%:
$14.12 or more
Top 10%:
$17.29 or more

US Employment Statistics
2030 (projected):
Annual U.S. Job Openings:86,500

Top Knowledge Requirements
  • Customer and Personal Service
  • Food Production
  • English Language
  • Mathematics
  • Public Safety and Security
  • Sales and Marketing
  • Education and Training
  • Administration and Management
Top Skills
  • Service Orientation
  • Coordination
  • Active Listening
  • Monitoring
  • Social Perceptiveness
  • Speaking
  • Judgment and Decision Making
  • Critical Thinking
Top Abilities
  • Trunk Strength
  • Manual Dexterity
  • Arm-Hand Steadiness
  • Speech Recognition
  • Information Ordering
  • Stamina
  • Extent Flexibility
  • Near Vision
Education Requirements
No High School Diploma:
High School Diploma:
Bachelor's Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
Less than 1 Month:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Banquet Houseperson, Banquet Set Up Person, Bar Attendant, Bar Back, Barback, Barmaid, Bartender Helper, Beverage Server, Breakfast Attendant, Breakfast Bar Attendant, Buffet Attendant, Bus Boy, Bus Person, Busboy, Cafe Helper, Cafeteria Aide, Cafeteria Assistant, Cafeteria Attendant, Cafeteria Helper, Cafeteria Table Attendant, Cafeteria Worker, Carry Out Clerk, Club Attendant, Coffee Attendant, Coffee Bar Attendant, Counter Supply Worker, Dining Room Attendant, Dining Room Busser, Dining Room Helper, Dining Room Tables Set Up Attendant, Dumb Waiter Operator, Floorperson, Food and Beverage Attendant, Food Expeditor, Food Service Attendant, Iceman, Kitchen Aide, Kitchen Help Handyman, Kitchen Helper, Line Server, Lunchroom Aide, Lunchroom Attendant, Lunchroom Worker, Nutrition Aide, Restaurant Worker, Room Attendant, Server, Server Assistant, Service Assistant, Silver Steward, Silver Wrapper, Tray Setter, Water Attendant, Water Carrier

Related Jobs based on Skills & Abilities: Food Servers, Nonrestaurant, Food Preparation Workers, Waiters and Waitresses, Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, Maids and Housekeeping Cleaners, Meat, Poultry, and Fish Cutters and Trimmers, Ushers, Lobby Attendants, and Ticket Takers, Fast Food and Counter Workers, Cooks, Fast Food, Locker Room, Coatroom, and Dressing Room Attendants, Shampooers, Janitors and Cleaners, Except Maids and Housekeeping Cleaners, Packers and Packagers, Hand, Stockers and Order Fillers, Baggage Porters and Bellhops, Animal Caretakers, Library Assistants, Clerical

(HR Avatar Use Only) pid=6012, CTB Direct Test

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