Maid / Housekeeping Cleaner


A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Maid / Housekeeping Cleaner (Short)

Maid / Housekeeping Cleaner

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Top activities and tasks for this job:
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

About the test (Full Version)

The HR Avatar Maid / Housekeeping Cleaner Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Maid / Housekeeping Cleaner test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Memory / Attention to Detail / Logic & Reasoning
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
  • Adaptability / Flexibility
  • Conscientiousness
  • Reliability
  • Service Orientation
  Emotional Intelligence
  • Empathy and Emotional Self-Control

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:37-2012.00
Simulation Context:Basic Service Worker
O*Net Context:Building and Grounds Cleaning and Maintenance
More information about this Job
Annual US Wages (2023)
Bottom 10%:
$24,520 or less
Bottom 25%:
$28,600 or less
$33,450 (Average)
Top 25%:
$37,640 or more
Top 10%:
$45,680 or more

Hourly US Wages (2023)
Bottom 10%:
$11.79 or less
Bottom 25%:
$13.75 or less
$16.08 (Average)
Top 25%:
$18.09 or more
Top 10%:
$21.96 or more

US Employment Statistics
2032 (projected):
Annual U.S. Job Openings:175,700

Top Knowledge Requirements
  • Customer and Personal Service
  • English Language
  • Public Safety and Security
  • Administration and Management
  • Chemistry
  • Education and Training
  • Production and Processing
Top Skills
  • Service Orientation
  • Time Management
  • Coordination
  • Social Perceptiveness
  • Active Listening
  • Speaking
  • Critical Thinking
  • Monitoring
Top Abilities
  • Trunk Strength
  • Oral Comprehension
  • Stamina
  • Extent Flexibility
  • Near Vision
  • Oral Expression
  • Problem Sensitivity
  • Selective Attention
Education Requirements
No High School Diploma:
High School Diploma:
Post-Secondary Certificate:
Some College:
Bachelor's Degree:
Post-Doctoral Training:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
Less than 1 Month:
1 - 3 Months:
3 - 6 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Bed Maker, Bunk House Worker, Butler, Cabin Cleaner, Chambermaid, Charwoman, Cleaner, Cleaning Maid, Cleaning Matron, Cleaning Porter, Cleaning Team Member, Commercial Housekeeper, Cottage Attendant, Curtain Worker, Dining Room Maid, Domestic Helper, Domestic Laundry Worker, Domestic Maid, Dormitory Maid, Downstairs Maid, Drapery Worker, Environmental Services Aide, Environmental Services Worker, Furniture Duster, General House Worker, Guest Room Attendant (GRA), Hall Worker, Home Housekeeper, Hospital Cleaner, Hospitality Team Member, Hotel Maid, House Cleaner, House Worker, Housecleaner, Household Worker, Housekeeper, Housekeeping Attendant, Housekeeping Cleaner, Housekeeping Department Worker, Housekeeping Laundry Worker, Housemaid, Houseperson, Industrial Housekeeper, Linen Folder, Linen Keeper, Linen Room Custodian, Linen Room Worker, Linen Worker, Lodging Facilities Attendant, Lodging House Keeper, Lounge Maid, Maid, Motel Maid, Parlor Maid, Residential Housekeeper, Rest Room Maid, Restroom Maid, Room Cleaner, Room Maid, Service Cleaner, Shower Maid, Upstairs Maid, Visiting Housekeeper, Ward Maid

Related Jobs based on Skills & Abilities: Janitors and Cleaners, Except Maids and Housekeeping Cleaners, Laundry and Dry-Cleaning Workers, Locker Room, Coatroom, and Dressing Room Attendants, Dishwashers, Dining Room and Cafeteria Attendants and Bartender Helpers, Cleaners of Vehicles and Equipment, Food Servers, Nonrestaurant, Food Preparation Workers, Pressers, Textile, Garment, and Related Materials, Fast Food and Counter Workers, First-Line Supervisors of Housekeeping and Janitorial Workers, Hotel, Motel, and Resort Desk Clerks, Recycling and Reclamation Workers, Helpers--Painters, Paperhangers, Plasterers, and Stucco Masons, Furniture Finishers, Painting, Coating, and Decorating Workers, Helpers--Production Workers, Baggage Porters and Bellhops, Food Service Managers, Orderlies

(Internal Use) pid=6034, CTB Direct Test

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