Manager - Food Service


A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Manager - Food Service (Short)

Manager - Food Service

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Top activities and tasks for this job:
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

About the test (Full Version)

The HR Avatar Manager - Food Service Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Manager - Food Service test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations. This test also contains an automatically-scored essay component. Writing is a key skill for many jobs and also demonstrates the ability to generate, organize, and communicate relevant ideas effectively.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking and Attention to Detail
  Knowledge and Skills
  • Food Safety Fundamentals
  • Writing
  • Adaptability
  • Competitive Spirit
  • Drive
  • Integrity
  • Leader Mindset
  • Resilience
  • Teamwork
  Emotional Intelligence
  • Empathy and Emotional Self-Control
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:11-9051.00
Simulation Context:Leadership and Management
O*Net Context:Management
More information about this Job
Annual US Wages (2023)
Bottom 10%:
$42,990 or less
Bottom 25%:
$50,390 or less
$63,060 (Average)
Top 25%:
$79,630 or more
Top 10%:
$101,240 or more

Hourly US Wages (2023)
Bottom 10%:
$20.67 or less
Bottom 25%:
$24.22 or less
$30.32 (Average)
Top 25%:
$38.29 or more
Top 10%:
$48.67 or more

US Employment Statistics
2032 (projected):
Annual U.S. Job Openings:39,600

Top Knowledge Requirements
  • Customer and Personal Service
  • Administration and Management
  • English Language
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Education and Training
  • Mathematics
Top Skills
  • Service Orientation
  • Active Listening
  • Management of Personnel Resources
  • Monitoring
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Social Perceptiveness
Top Abilities
  • Oral Expression
  • Oral Comprehension
  • Problem Sensitivity
  • Written Comprehension
  • Speech Clarity
  • Deductive Reasoning
  • Written Expression
  • Inductive Reasoning
Education Requirements
No High School Diploma:
High School Diploma:
Post-Secondary Certificate:
Some College:
Post-Baccalaureate Certificate:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
1 - 3 Months:
3 - 6 Months:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Banquet Director, Banquet Manager, Boarding House Manager, Cafe Operator, Cafeteria Director, Cafeteria Manager, Cafeteria Operator, Catering Coordinator, Catering Director, Catering Manager, Chef Manager, Club Manager, Clubhouse Manager, Concessionaire, Cook Manager, Deli Manager, Dining Services Director, Fast Food Services Manager, Flight Kitchen Manager, Food and Beverage Director, Food and Beverage Manager, Food General Manager, Food Production Manager, Food Service Director, Food Service General Manager, Food Service Manager, Food Service Supervisor, Hospitality Manager, Kitchen Manager, Liquor Establishment Manager, Luncheonette Operator, Lunchroom Operator, Menu Planner, Restaurant General Manager, Restaurant Manager, Restauranteur, Saloon Keeper, Tavern Keeper, Tavern Operator

Related Jobs based on Skills & Abilities: First-Line Supervisors of Food Preparation and Serving Workers, Chefs and Head Cooks, Cooks, Institution and Cafeteria, Cooks, Restaurant, Food Servers, Nonrestaurant, Cooks, Short Order, Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, Cooks, Private Household, First-Line Supervisors of Retail Sales Workers, First-Line Supervisors of Personal Service Workers, Fast Food and Counter Workers, Food Preparation Workers, Dining Room and Cafeteria Attendants and Bartender Helpers, Waiters and Waitresses, First-Line Supervisors of Housekeeping and Janitorial Workers, Lodging Managers, Baristas, Butchers and Meat Cutters, General and Operations Managers, Agricultural Inspectors

(Internal Use) pid=6134, CTB Direct Test

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