Specialist - Office and Administrative Support


A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Specialist - Office and Administrative Support (Short)

Specialist - Office and Administrative Support

All office and administrative support workers not listed separately.

Top activities and tasks for this job:
  • Working with Computers
  • Compute and analyze data, using statistical formulas and computers or calculators.
  • Getting Information
  • Analyzing Data or Information
  • Check source data to verify completeness and accuracy.
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Enter data into computers for use in analyses or reports.

About the test (Full Version)

The HR Avatar Specialist - Office and Administrative Support Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Specialist - Office and Administrative Support test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Attention to Detail
  Knowledge and Skills
  • Data Entry
  • MS Word
  • Typing Speed & Accuracy
  • Adaptability
  • Drive
  • Integrity
  • Resilience
  • Teamwork
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-9199.00
Simulation Context:Lower-Level Administrative
O*Net Context:Office and Administrative Support
More information about this Job
Annual US Wages (2023)
Bottom 10%:
$29,100 or less
Bottom 25%:
$34,520 or less
$43,230 (Average)
Top 25%:
$53,740 or more
Top 10%:
$67,060 or more

US Employment Statistics
2032 (projected):
Annual U.S. Job Openings:19,800

Top Knowledge Requirements
  • English Language
  • Mathematics
  • Computers and Electronics
  • Customer and Personal Service
  • Education and Training
  • Administrative
  • Administration and Management
  • Law and Government
Top Skills
  • Mathematics
  • Reading Comprehension
  • Critical Thinking
  • Active Learning
  • Complex Problem Solving
  • Writing
  • Active Listening
  • Speaking
Top Abilities
  • Mathematical Reasoning
  • Written Comprehension
  • Number Facility
  • Written Expression
  • Oral Comprehension
  • Oral Expression
  • Near Vision
  • Inductive Reasoning
Education Requirements
High School Diploma:
Some College:
Bachelor's Degree:
Post-Baccalaureate Certificate:
Master's Degree:
Professional Degree:
Doctoral Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
1 - 3 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
6 - 8 Years:
More than 10 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Actuarial Analyst, Actuarial Assistant, Actuarial Technician, Actuary Clerk, Administrative Analyst, Advertising Statistical Clerk, Analytical Clerk, Bookman, Chart Calculator, Chart Changer, Chart Clerk, Compilation Clerk, Compiler, Customer Data Technician, Data Analysis Assistant, Data Analysis Clerk, Data Compiler, Data Editing Clerk, Data Technician, Fiscal Clerk, Mileage Clerk, Prorate Clerk, Proration Clerk, Record Tabulating Clerk, Report Clerk, Research Assistant, Research Associate, Statistical Analyst, Statistical Assistant, Statistical Clerk, Statistical Research Assistant, Statistical Technician, Survey Data Technician, Tabulating Clerk, Tariff Compiler, Tariff Compiling Clerk, Technical Analyst, Voice and Data Technician, Wheelage Clerk

Related Jobs based on Skills & Abilities: Statisticians, Business Intelligence Analysts, Clinical Data Managers, Document Management Specialists, Bookkeeping, Accounting, and Auditing Clerks, Bioinformatics Technicians, Social Science Research Assistants, Database Architects, File Clerks, Data Entry Keyers, Survey Researchers, Management Analysts, Financial Quantitative Analysts, Computer Systems Analysts, Database Administrators, Operations Research Analysts, Payroll and Timekeeping Clerks

(Internal Use) pid=6224, CTB Direct Test

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Activities performed during the Test
  • Proofread a letter for grammatical errors.
  • Resolve problems in expense reports.
  • Highlight problem areas in travel authorization requests.
  • Communicate maintenance schedule updates to employees.
  • Register an employee for an event.

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