Workplace Simulation - Call Center Sales
Cognitive Workplace Simulation - Call Center Sales
The Cognitive Workplace Simulation - Call Center Sales assessment is designed to measure several critical competencies required for success in a general outbound, sales-oriented call center. Attention to Detail, Following Policies and Procedures, and Phone-based Selling Skills are measured and reported in the final score report. A combined, overall score is also calculated.
Our simulation-based employment assessments go one step further than similar tests sold by our competitors, because they use animation to simulate real-world work scenarios and situations. The result is that candidates feel like they have been measured fairly, and they are far more engaged in the testing - and hence the hiring - experience.
This employment test simulates a generalized outbound call center work context. The test can be completed on any desktop, tablet, or mobile-device with an internet connection.
| Language: | US English |
| Time to Complete: | 20 Minutes (Approximately) |
| Price: | 40 Credits (Add 5 credits for online proctoring if used) |
| Specifications: | Desktop, Laptop, Tablet, Mobile (any device with an internet browser) |
| Note: | This test contains questions that are difficult to complete on small
screens. A large screen device, such as a laptop, desktop, or tablet is
recommended. Test-takers using small devices will be advised to change
to a larger screen device. |
