Workplace Simulation - Call Center Sales

Cognitive Workplace Simulation - Call Center Sales

The Cognitive Workplace Simulation - Call Center Sales assessment is designed to measure several critical competencies required for success in a general outbound, sales-oriented call center. Attention to Detail, Following Policies and Procedures, and Phone-based Selling Skills are measured and reported in the final score report. A combined, overall score is also calculated.

Our simulation-based employment assessments go one step further than similar tests sold by our competitors, because they use animation to simulate real-world work scenarios and situations. The result is that candidates feel like they have been measured fairly, and they are far more engaged in the testing - and hence the hiring - experience.

This employment test simulates a generalized outbound call center work context. The test can be completed on any desktop, tablet, or mobile-device with an internet connection.