About the job
Bank Teller with Sales
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Top activities and tasks for this job:
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
About the test (Full Version)
The Bank Teller with Sales Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history.
Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's
ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.
The Bank Teller with Sales test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.
The specific attributes measured include:
Cognitive Ability
- Analytical Thinking and Attention to Detail
- Sales Ability (Retail Banking)
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Knowledge and Skills
- Counting Cash
- Disbursing Cash
- Recognizing Counterfeit Money
- Standard Cash Packaging
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Personality
- Adaptability
- Competitive Spirit
- Drive
- Integrity
- Resilience
- Sales Hunter Mindset
- Teamwork
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Emotional Intelligence
- Empathy and Emotional Self-Control
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Behavioral History
- History Survey - Performance
- History Survey - Tenure
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Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.
The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
More information about this Job
Annual US Wages (2023) |
Bottom 10%: | | $29,720 or less |
Bottom 25%: | | $34,970 or less |
Median: | | $37,640 (Average) |
Top 25%: | | $43,900 or more |
Top 10%: | | $46,950 or more |
Hourly US Wages (2023) |
Bottom 10%: | | $14.29 or less |
Bottom 25%: | | $16.81 or less |
Median: | | $18.10 (Average) |
Top 25%: | | $21.11 or more |
Top 10%: | | $22.57 or more |
US Employment Statistics |
2023: | | 350,300 |
2033 (projected): | | 298,800 |
Annual U.S. Job Openings: | 27,300 |
Top Knowledge Requirements
- Customer and Personal Service
- English Language
- Mathematics
- Economics and Accounting
- Public Safety and Security
- Administration and Management
- Administrative
- Sales and Marketing
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Top Skills
- Active Listening
- Speaking
- Monitoring
- Service Orientation
- Social Perceptiveness
- Critical Thinking
- Reading Comprehension
- Time Management
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Top Abilities
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Number Facility
- Speech Clarity
- Problem Sensitivity
- Information Ordering
- Near Vision
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Education Requirements |
High School Diploma: | | 73% |
Post-Secondary Certificate: | | 3% |
Some College: | | 9% |
Associate's Degree (2 yr): | | 5% |
Bachelor's Degree: | | 8% |
This graphic shows the percentage of people in this role who have their highest education in each category. |
Related Work Experience Requirements |
None: | | 48% |
Less than 1 Month: | | 5% |
1 - 3 Months: | | 17% |
3 - 6 Months: | | 4% |
6 Months - 1 Year: | | 18% |
1 - 2 Years: | | 8% |
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category. |
Alternate Titles for this Role: Account Representative, Bank Representative, Bank Teller, Banker, Branch Operations Specialist, Cashier, Collection Teller, Commercial Teller, Coupon Clerk, Customer Relationship Specialist, Customer Service Associate (CSA), Drive-in Teller, Exchange Clerk, Exchange Teller, Financial Services Representative (FSR), Foreign Banknote Teller, Foreign Banknote Teller Trader, Foreign Exchange Clerk, Loan Teller, Mail Teller, Member Services Representative, Money Counter, Money Order Clerk, Note Teller, Operations Specialist, Paying Teller, Personal Banking Representative, Receiving Teller, Retail Banker, Roving Teller, Savings Teller, Securities Teller, Teller, Universal Banker, Utility Teller, Vault Teller
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