Secretary - Medical (General)

Job-Specific Whole-Person Assessment (Test)

A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Secretary - Medical (General) (Short)

Secretary - Medical (General)

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Top activities and tasks for this job:
  • Answer telephones and direct calls to appropriate staff.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Working with Computers

About the test (Full Version)

The HR Avatar Secretary - Medical (General) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Secretary - Medical (General) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations. This test also contains an automatically-scored essay component. Writing is a key skill for many jobs and also demonstrates the ability to generate, organize, and communicate relevant ideas effectively.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking and Attention to Detail
  Knowledge and Skills
  • MS Word
  • Typing Speed & Accuracy
  • Writing
  • Adaptability
  • Drive
  • Integrity
  • Resilience
  • Teamwork
  Emotional Intelligence
  • Empathy and Emotional Self-Control
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-6013.00
Simulation Context:Medical Assistance and Administration
O*Net Context:Office and Administrative Support
More information about this Job
Annual US Wages (2023)
Bottom 10%:
$31,900 or less
Bottom 25%:
$36,540 or less
$40,640 (Average)
Top 25%:
$47,930 or more
Top 10%:
$58,340 or more

Hourly US Wages (2023)
Bottom 10%:
$15.34 or less
Bottom 25%:
$17.57 or less
$19.54 (Average)
Top 25%:
$23.05 or more
Top 10%:
$28.05 or more

US Employment Statistics
2032 (projected):
Annual U.S. Job Openings:79,300

Top Knowledge Requirements
  • Customer and Personal Service
  • English Language
  • Administrative
  • Medicine and Dentistry
  • Personnel and Human Resources
  • Computers and Electronics
  • Administration and Management
  • Economics and Accounting
Top Skills
  • Speaking
  • Active Listening
  • Service Orientation
  • Reading Comprehension
  • Writing
  • Time Management
  • Critical Thinking
  • Complex Problem Solving
Top Abilities
  • Written Comprehension
  • Oral Expression
  • Oral Comprehension
  • Speech Clarity
  • Speech Recognition
  • Near Vision
  • Written Expression
  • Deductive Reasoning
Education Requirements
No High School Diploma:
High School Diploma:
Post-Secondary Certificate:
Associate's Degree (2 yr):
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
3 - 6 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Administrative Support Specialist, Appointment Scheduler, Certified Medical Administrative Assistant (CMMA), Client Service Coordinator, Clinic Office Assistant, Dental Receptionist, Dental Secretary, Front Desk Receptionist, Guest Service Representative, Hospital Admissions Clerk, Hospital Receptionist, Hospital Secretary, Hospital Unit Clerk, Insurance Verifier, Intake Coordinator, Medical Administrative Assistant, Medical Administrative Specialist, Medical Biller Coder, Medical Billing Coder, Medical Billing Specialist, Medical Front Desk Specialist, Medical Office Clerk, Medical Office Receptionist, Medical Office Secretary, Medical Office Specialist, Medical Office Worker, Medical Receptionist, Medical Records Clerk, Medical Scheduler, Medical Secretary, Physician Office Specialist, Psychiatric Secretary, Scheduler, Secretary, Surgery Scheduler, Unit Clerk, Unit Support Representative, Verification Specialist, Ward Clerk, Ward Secretary

Related Jobs based on Skills & Abilities: Receptionists and Information Clerks, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, Medical Assistants, Office Clerks, General, Patient Representatives, Executive Secretaries and Executive Administrative Assistants, Medical Transcriptionists, Insurance Claims and Policy Processing Clerks, Customer Service Representatives, Medical and Health Services Managers, Eligibility Interviewers, Government Programs, Human Resources Assistants, Except Payroll and Timekeeping, Administrative Services Managers, Interviewers, Except Eligibility and Loan, First-Line Supervisors of Office and Administrative Support Workers, Pharmacy Technicians, Billing and Posting Clerks

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