Flight Attendant

Job-Specific Whole-Person Assessment (Test)

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A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Flight Attendant (Short)

Flight Attendant

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Top activities and tasks for this job:
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Performing for or Working Directly with the Public
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Prepare passengers and aircraft for landing, following procedures.
  • Administer first aid to passengers in distress.

About the test (Full Version)

The HR Avatar Flight Attendant Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Flight Attendant test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Attention to Detail
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
Personality
  • Adaptability
  • Customer Service
  • Customer Service Mindset
  • Drive
  • Integrity
  • Resilience
  • Teamwork
  Emotional Intelligence
  • Empathy and Emotional Self-Control

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:53-2031.00
Simulation Context:Flight Attendant
O*Net Context:Transportation and Material Moving
More information about this Job
Annual US Wages (2022)
Bottom 10%:
$37,690 or less
Bottom 25%:
$47,760 or less
Median:
$63,760 (Average)
Top 25%:
$82,410 or more
Top 10%:
$97,170 or more

US Employment Statistics
2022:
111,100
2032 (projected):
123,800
Annual U.S. Job Openings:16,600

Top Knowledge Requirements
  • Customer and Personal Service
  • Public Safety and Security
  • English Language
  • Transportation
  • Psychology
  • Geography
  • Computers and Electronics
  • Personnel and Human Resources
Top Skills
  • Speaking
  • Active Listening
  • Monitoring
  • Social Perceptiveness
  • Service Orientation
  • Coordination
  • Reading Comprehension
  • Time Management
Top Abilities
  • Oral Expression
  • Speech Clarity
  • Oral Comprehension
  • Speech Recognition
  • Problem Sensitivity
  • Near Vision
  • Deductive Reasoning
  • Auditory Attention
Education Requirements
No High School Diploma:
3%
High School Diploma:
70%
Some College:
10%
Associate's Degree (2 yr):
3%
Bachelor's Degree:
12%
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
None:
49%
Less than 1 Month:
5%
6 Months - 1 Year:
5%
1 - 2 Years:
26%
2 - 4 Years:
15%
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Airline Attendant, Airline Flight Attendant, Airline Hostess, Airline Stewardess, Airplane Flight Attendant, Door and Arrival Attendant, Flight Attendant, Flight Crew Member, Flight Hostess, Flight Steward, In-Flight Crew Member, Inflight Services Flight Attendant, International Flight Attendant, Meal Attendant, Purser, Ramp Flight Attendant

Related Jobs based on Skills & Abilities: Passenger Attendants, Reservation and Transportation Ticket Agents and Travel Clerks, Airfield Operations Specialists, Baggage Porters and Bellhops, Air Traffic Controllers, Aircraft Cargo Handling Supervisors, Transportation Security Screeners, Ushers, Lobby Attendants, and Ticket Takers, Locker Room, Coatroom, and Dressing Room Attendants, Airline Pilots, Copilots, and Flight Engineers, Commercial Pilots, Bus Drivers, Transit and Intercity, Railroad Conductors and Yardmasters, Dispatchers, Except Police, Fire, and Ambulance, Security Guards, Ambulance Drivers and Attendants, Except Emergency Medical Technicians, Subway and Streetcar Operators

(HR Avatar Use Only) pid=6795, CTB Direct Test

 
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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"


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