Workplace Simulation - Retail Sales (Electronics Store)

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About the test

The Workplace Simulation - Retail Sales (Electronics Store) Pre-Employment Assessment measures important job-related competencies in an animated, simulation-based, work context. Real-world scenarios and challenges are presented to the candidate in an engaging, 'day-in-the-life' format.

The attributes measured include:

Cognitive Ability
  • Analytical Thinking and Attention to Detail
 

Candidates report that the animated, work-related format of our simulations is more engaging compared to standard, text and image-based assessments. This makes them useful as a preliminary job preview while enhancing the brand of employers that utilizes them.

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
Simulation Context:Retail Sales (Electronics Store)

(Internal Use) pid=6826, CTB Direct Test

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Activities performed during the Test
  • Greet customers in a retail store.
  • Make product recommendations based on customer needs.
  • Calculate product technical support costs for customers.
  • Communicate hold and return policy accurately.
  • Listen to customers and resolve concerns.

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