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Manager - Administrative Services
Manager - Administrative Services
Job-Specific Assessment
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This HR Avatar Pre-Employment test was specifically designed to assess Manager - Administrative Services and similar roles. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Manager - Administrative Services test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations. This test also contains an automatically-scored essay component. Writing is a key skill for many jobs and also demonstrates the ability to generate, organize, and communicate relevant ideas effectively.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  • Multitasking
 Knowledge and Skills
  • Writing
Personality
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
 Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
 

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:US English
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:11-3011.00
O*Net Description:Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.
Simulation Context:Leadership and Management
O*Net Context:Management
Review O*Net Detail
Price:40 Credits ($40 USD)
Note:This test contains questions that are difficult to complete on small screens. A large screen device, such as a laptop, desktop, or tablet is recommended. Test-takers using small devices will be advised to optionally change to a larger screen device.
Alternate Titles for this Role: Administrative Analyst, Administrative Assistant, Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrative Secretary, Administrative Services Director, Administrative Services Manager, Administrative Specialist, Administrator, Assistant Manager, Assisted Living Administrator, Building Manager, Buildings And Grounds Manager, Business Administrator, Business Coordinator, Business Manager, Business Office Manager, Business Unit Manager, Chief Administrative Officer, Church Administrator, Court Administrator, Customer Service Representative, Dental Office Manager, Development Associate, Director of Operations, Director of Records Management, Facilities Coordinator, Facilities Director, Facilities Manager, Facility Coordinator, General Manager, Imaging Services Director, Maintenance Manager, Maintenance Superintendent, Medical Office Administrator, Medical Office Manager, Office Manager, Operations Administrator, Operations Coordinator, Operations Director, Operations Specialist, Practice Manager, Property Disposal Manager, Property Disposal Officer, Property Utilization Manager, Radiology Administrator, Records and Information Manager, Records Management Director, Secretary, Service Director, Space Officer, Superintendent, Maintenance, Managerial, Unclaimed Property Officer
Related Jobs based on Skills & Abilities: First-Line Supervisors of Office and Administrative Support Workers, Property, Real Estate, and Community Association Managers, Procurement Clerks, Gaming Managers, Wholesale and Retail Buyers, Except Farm Products, General and Operations Managers, Executive Secretaries and Executive Administrative Assistants, Loan Officers, Human Resources Specialists, Insurance Adjusters, Examiners, and Investigators, Insurance Sales Agents, Claims Examiners, Property and Casualty Insurance, Sales Agents, Financial Services, Lodging Managers, Transportation Managers, Sales Agents, Securities and Commodities, Brokerage Clerks, Compensation, Benefits, and Job Analysis Specialists, Purchasing Agents, Except Wholesale, Retail, and Farm Products, Tax Examiners and Collectors, and Revenue Agents


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Members:  Log On  to administer this test.
Test Activities
  • Analyze employee satisfaction survey results and make recommendations for improvement.
  • Plan out computer and facility installation for a new employee.
  • Compare pricing for outsourcing operations.
  • Communicate rules and policies to employees.
  • Write a short essay.

"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"
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