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Specialist - Computer Network Support
Specialist - Computer Network Support
Job-Specific Whole-Person Assessment

Specialist - Computer Network Support

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Top activities and tasks for this job:
  • Interacting With Computers - implement computer system changes
  • Updating and Using Relevant Knowledge - use computer networking technology
  • Back up network data.
  • Getting Information
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Communicating with Supervisors, Peers, or Subordinates

About the test

The HR Avatar Specialist - Computer Network Support Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Specialist - Computer Network Support test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  • Multitasking
  Knowledge and Skills
  • Computer Networking Concepts
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:15-1152.00
Simulation Context:Information Technology
O*Net Context:Computer and Mathematical
Price:40 Credits (Add 5 Credits for Online Proctoring if Used)
More information about this Job
Annual US Wages (2017)
Bottom 10%:
$36,960 or less
Bottom 25%:
$47,530 or less
$62,340 (Average)
Top 25%:
$82,000 or more
Top 10%:
$105,230 or more

US Employment Statistics
2026 (projected):
Annual U.S. Job Openings:16,500

Top Knowledge Requirements
  • Computers and Electronics
  • Telecommunications
  • Customer and Personal Service
  • Engineering and Technology
  • English Language
  • Administration and Management
  • Communications and Media
  • Education and Training
Top Skills
  • Critical Thinking
  • Active Listening
  • Reading Comprehension
  • Judgment and Decision Making
  • Complex Problem Solving
  • Speaking
  • Active Learning
  • Monitoring
Top Abilities
  • Oral Comprehension
  • Deductive Reasoning
  • Problem Sensitivity
  • Oral Expression
  • Inductive Reasoning
  • Written Comprehension
  • Information Ordering
  • Speech Recognition
Education Requirements
High School Diploma:
Post-Secondary Certificate:
Some College:
Associate's Degree (2 yr):
Bachelor's Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
6 - 8 Years:
8 - 10 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Determine network requirements for an office environment.
  • Optimize infrastructure strategy for phones and network.
  • Make recommendations for improvement of a system based on user needs.
  • Respond to a customer inquiry.
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