# Account Manager Assessment

## Description
Based on O*NET SOC 43-4051.00, the Account Manager test includes a work simulation, personality and behavioral history modules, an automatically scored essay, and skills modules measuring CTX_CogGN_UnscoredEssay, CTX_GN_Cognitive_Unscored, and Customer Service Fundamentals.

## Competencies Measures
- Adaptability
- Analytical Thinking and Attention to Detail
- Customer Service Fundamentals
- Customer Service Mindset
- Drive
- Empathy and Emotional Self-Control
- History Survey - Performance
- History Survey - Tenure
- Integrity
- Multitasking
- Resilience
- Teamwork
- Writing

## Metadata
- **Duration:** 45.0 Minutes
- **Language:** English (US)
- **Type:** Job-Specific Whole-Person Assessment (Test)
- **Last Updated:** October 21, 2026

## Catalog Link
View additional details or to administer the assessment to a candidate here:
[View in Online Test Catalog](https://www.hravatar.com/ta/tests/6008/account-manager.html)