# Customer Service Representative - With Sales Assessment

## Description
Based on O*NET SOC 41-9041.00, the Customer Service Representative - With Sales test includes a work simulation, personality and behavioral history modules, an automatically scored essay, and skills modules measuring CTX_GN_Cognitive_Unscored, and Fundamental Sales Concepts.

## Competencies Measures
- Adaptability
- Attention to Detail
- Competitive Spirit
- Customer Service Mindset
- Drive
- Empathy and Emotional Self-Control
- Following Policies and Procedures
- Fundamental Sales Concepts
- History Survey - Performance
- History Survey - Tenure
- Integrity
- Multitasking
- Phone Selling
- Resilience
- Sales Hunter Mindset
- Teamwork
- Writing

## Metadata
- **Duration:** 45.0 Minutes
- **Language:** English (US)
- **Type:** Job-Specific Whole-Person Assessment (Test)
- **Last Updated:** October 21, 2026

## Catalog Link
View additional details or to administer the assessment to a candidate here:
[View in Online Test Catalog](https://www.hravatar.com/ta/tests/6359/customer-service-representative-with-sales.html)