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Restaurant Waiter / Waitress
Restaurant Waiter / Waitress
Job-Specific Assessment

This HR Avatar Pre-Employment test was specifically designed to assess Restaurant Waiter / Waitress and similar roles. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Restaurant Waiter / Waitress test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
 Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Needs Structure
  • Seeks Perfection
 Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:35-3031.00
O*Net Description:Take orders and serve food and beverages to patrons at tables in dining establishment.
Simulation Context:Restaurant (Waiter/Waitress)
O*Net Context:Food Preparation and Serving Related
Review O*Net Detail
Price:40 Credits ($40 USD)
Alternate Titles for this Role: Banquet Captain, Banquet Server, Banquet Waiter/Waitress, Bar Waiter/Waitress, Bartender, Buffet Waiter/Waitress, Captain Waiter, Car Hop, Cashier and Waiter/Waitress, Club Waiter/Waitress, Cocktail Server, Cocktail Waitress, Deck Steward, Dining Car Server, Dining Car Waiter/Waitress, Dining Room Captain, Food and Beverage Server, Food Expeditor, Food Runner, Food Server, Formal Waiter/Waitress, Head Banquet Waiter/Waitress, Headwaiter, Headwaitress, Hostess, Informal Waiter/Waitress, Mess Attendant, Restaurant Server, Room Service Server, Room Service Waiter, Server, Singing Waiter or Waitress, Skating Carhop, Sommelier, Waiter, Waiter and Cashier, Waitress, Waitstaff, Waitstaff Captain, Wine Steward, Wine Steward/Stewardess
Related Jobs based on Skills & Abilities: Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, Cashiers, Cooks, Fast Food, Combined Food Preparation and Serving Workers, Including Fast Food, Dining Room and Cafeteria Attendants and Bartender Helpers, Counter Attendants, Cafeteria, Food Concession, and Coffee Shop, Stock Clerks, Sales Floor, Ushers, Lobby Attendants, and Ticket Takers, Food Servers, Nonrestaurant, Food Preparation Workers, Funeral Attendants, Counter and Rental Clerks, Amusement and Recreation Attendants, Transportation Attendants, Except Flight Attendants

(HR Avatar Use Only) pid=104, Sim

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Test Activities
  • Answer customers' questions about available specials.
  • Calculate customer discounts.
  • Accurately and clearly explain various options to customers.
  • Explain company policy regarding reporting hours.

"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"
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