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Specialist - Office and Administrative Support
Specialist - Office and Administrative Support
Job-Specific Whole-Person Assessment
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Specialist - Office and Administrative Support

All office and administrative support workers not listed separately.

Top activities and tasks for this job:
  • Interacting With Computers - use computers to enter, access or retrieve data
  • Compute and analyze data, using statistical formulas and computers or calculators.
  • Getting Information - collect scientific or technical data
  • Analyzing Data or Information
  • Check source data to verify completeness and accuracy.
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information - compile numerical or statistical data
  • Enter data into computers for use in analyses or reports.

About the test

The HR Avatar Specialist - Office and Administrative Support Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Specialist - Office and Administrative Support test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Attention to Detail
  Knowledge and Skills
  • Data Entry
  • Typing Speed & Accuracy
Personality
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Needs Structure
  • Seeks Perfection
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-9199.00
Simulation Context:Lower-Level Administrative
O*Net Context:Office and Administrative Support
Price:40 Credits (Add 5 Credits for Online Proctoring if Used)
Note:This test contains questions that are difficult to complete on small screens. A large screen device, such as a laptop, desktop, or tablet is recommended. Test-takers using small devices will be advised to optionally change to a larger screen device.
More information about this Job
Annual US Wages (2017)
Bottom 10%:
$21,260 or less
Bottom 25%:
$26,350 or less
Median:
$35,590 (Average)
Top 25%:
$45,230 or more
Top 10%:
$56,660 or more

US Employment Statistics
2016:
243,200
2026 (projected):
265,400
Annual U.S. Job Openings:29,400

Top Knowledge Requirements
  • English Language
  • Mathematics
  • Computers and Electronics
  • Customer and Personal Service
  • Education and Training
  • Clerical
  • Administration and Management
  • Law and Government
Top Skills
  • Mathematics
  • Reading Comprehension
  • Critical Thinking
  • Complex Problem Solving
  • Active Learning
  • Writing
  • Active Listening
  • Speaking
Top Abilities
  • Mathematical Reasoning
  • Number Facility
  • Written Comprehension
  • Oral Comprehension
  • Written Expression
  • Information Ordering
  • Inductive Reasoning
  • Oral Expression
Education Requirements
High School Diploma:
6%
Some College:
12%
Bachelor's Degree:
59%
Post-Baccalaureate Certificate:
2%
Master's Degree:
11%
Professional Degree:
7%
Doctoral Degree:
2%
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
None:
24%
1 - 3 Months:
3%
6 Months - 1 Year:
9%
1 - 2 Years:
5%
2 - 4 Years:
33%
4 - 6 Years:
13%
6 - 8 Years:
5%
More than 10 Years:
7%
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.


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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Proofread a letter for grammatical errors.
  • Resolve problems in expense reports.
  • Identify problem areas in employee requests for company charge authorizations.
  • Communicate maintenance schedule changes to employees.
  • Register an employee for a program.
  • Type passages to measure typing speed and accuracy.
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