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Social / Human Service Assistant
Social / Human Service Assistant
Job-Specific Whole-Person Assessment

Social / Human Service Assistant

Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Top activities and tasks for this job:
  • Getting Information - obtain financial information from individuals
  • Documenting/Recording Information - record client's personal data
  • Organizing, Planning, and Prioritizing Work
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Performing for or Working Directly with the Public - provide information about facilities
  • Communicating with Supervisors, Peers, or Subordinates
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

About the test

The HR Avatar Social / Human Service Assistant Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Social / Human Service Assistant test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
  Knowledge and Skills
  • Social Work Fundamentals
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
  Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:21-1093.00
Simulation Context:Lower-Level General Business/Office
O*Net Context:Community and Social Services
Price:40 Credits ($40 USD)
More information about this Job
Annual US Wages (2016)
Bottom 10%:
$20,800 or less
Bottom 25%:
$25,350 or less
$31,810 (Average)
Top 25%:
$40,030 or more
Top 10%:
$50,640 or more

US Employment Statistics
2024 (projected):
Annual U.S. Job Openings:12,000

Top Knowledge Requirements
  • Psychology
  • Customer and Personal Service
  • English Language
  • Therapy and Counseling
  • Sociology and Anthropology
  • Clerical
  • Education and Training
  • Public Safety and Security
Top Skills
  • Active Listening
  • Speaking
  • Service Orientation
  • Social Perceptiveness
  • Writing
  • Reading Comprehension
  • Monitoring
  • Critical Thinking
Top Abilities
  • Oral Expression
  • Oral Comprehension
  • Speech Clarity
  • Problem Sensitivity
  • Written Expression
  • Written Comprehension
  • Speech Recognition
  • Deductive Reasoning
Education Requirements
High School Diploma:
Some College:
Associate's Degree (2 yr):
Bachelor's Degree:
Master's Degree:
Post-Masters Certificate:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
1 - 3 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Addictions Counselor Assistant, Adult Day Care Worker, Advocate, Assistant Case Manager, Boy's Adviser, Case Aide, Case Management Assistant, Case Monitor, Case Work Aide, Case Worker, Casework Specialist, Caseworker, Child Advocate, Child Protective Investigator, Children's Aide, Clerical Aide, Client Advocate, Clinical Assistant, Clinical Social Work Aide, Community Action Worker, Community Advocate, Community Aide, Community Coordinator, Community Development Aide, Community Development Worker, Community Organization Aide, Community Organizer, Community Outreach Worker, Community Program Assistant, Community Service Worker, Community Support Specialist, Counseling Aide, Counselor Aide, Court Advocate, Crisis Intervention Specialist, Direct Support Specialist, Direct Support Worker, Domestic Violence Advocate, Eligibility Counselor, Family Reunification Specialist, Family Service Aide, Family Service Assistant, Family Service Worker, Family Support Specialist, Family Support Worker, Field Representative, Field Service Representative, Field Worker, Food Management Aide, Gerontology Aide, Group Activities Aide, Group Home Worker, Group Worker, Guardian ad Litem, Halfway House Counselor, Harm Reduction Worker, Head Worker, Home based Assistant, Home Visitor, House Visitor, Housing Assistant, Housing Counselor, Human Service Specialist, Human Service Technician, Human Services Assistant, Human Services Program Specialist, Human Services Worker, Independent Living Specialist, Intake Worker, Juvenile Court Liaison, Licensing Worker, Life Skills Instructor, Management Aide, Mental Health Technician, Neighborhood Aide, Neighborhood Coordinator, Neighborhood Worker, Offender Employment Specialist (OES), Offender Job Retention Specialist, Outreach Coordinator, Outreach Specialist, Outreach Worker, Peer Educator, Personal Development Coach, Personal Development Educator, Personal Development Mentor, Phone Counselor, Psychological Aide, Red Cross Worker, Rehabilitation Caseworker, Residential Assistant, Residential Program Worker, Residential Worker, Service Aide, Shelter Advocate, Social and Human Services Assistant, Social Contact Worker, Social Human Services Assistants, Social Service Liaison, Social Service Technician, Social Services Aide, Social Services Assistant, Social Services Coordinator (Social Services Coor), Social Services Specialist, Social Welfare Clerk, Social Work Assistant, Social Work Associate, Social Worker Aide, Social Worker Assistant, Therapeutic Assistant, Travelers' Aid Worker, Visitor, Welfare Aide, Welfare Service Aide, Welfare Visitor, Youth Worker

Related Jobs based on Skills & Abilities: Residential Advisors, Psychiatric Technicians, Preschool Teachers, Except Special Education, Probation Officers and Correctional Treatment Specialists, Correctional Officers and Jailers, Recreation Workers, Teacher Assistants, First-Line Supervisors of Office and Administrative Support Workers, Licensing Examiners and Inspectors, Police, Fire, and Ambulance Dispatchers, Morticians, Undertakers, and Funeral Directors, First-Line Supervisors of Personal Service Workers, Patient Representatives, Medical Assistants, Concierges, Occupational Health and Safety Technicians, Psychiatric Aides, Eligibility Interviewers, Government Programs

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Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Activities performed during the Test
  • Learn about and explain work schedule guidelines.
  • Give co-workers advice that follows company policies.
  • Recall and communicate scheduling changes.
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