Specialist - Computer Network Support
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Top activities and tasks for this job:
- Interacting With Computers
- Updating and Using Relevant Knowledge
- Back up network data.
- Getting Information
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Communicating with Supervisors, Peers, or Subordinates
About the test (Full Version)
The HR Avatar Specialist - Computer Network Support Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history.
Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's
ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.
The Specialist - Computer Network Support test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.
The specific attributes measured include:
Cognitive Ability
- Analytical Thinking and Attention to Detail
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Knowledge and Skills
- Computer Networking Concepts
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Personality
- Adaptability
- Drive
- Integrity
- Teamwork
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Emotional Intelligence
- Empathy and Emotional Self-Control
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Behavioral History
- History Survey - Performance
- History Survey - Tenure
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Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.
The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
More information about this Job
| Annual US Wages (2020) |
| Bottom 10%: | | $40,620 or less |
| Bottom 25%: | | $50,730 or less |
| Median: | | $65,450 (Average) |
| Top 25%: | | $85,930 or more |
| Top 10%: | | $110,450 or more |
| US Employment Statistics |
| 2020: | | 189,800 |
| 2030 (projected): | | 204,000 |
| Annual U.S. Job Openings: | 15,500 |
Top Knowledge Requirements
- Computers and Electronics
- Telecommunications
- Customer and Personal Service
- Engineering and Technology
- English Language
- Administration and Management
- Communications and Media
- Education and Training
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Top Skills
- Critical Thinking
- Active Listening
- Reading Comprehension
- Judgment and Decision Making
- Speaking
- Active Learning
- Monitoring
- Complex Problem Solving
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Top Abilities
- Oral Comprehension
- Problem Sensitivity
- Deductive Reasoning
- Oral Expression
- Inductive Reasoning
- Written Comprehension
- Information Ordering
- Speech Clarity
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| Education Requirements |
| High School Diploma: | | 4% |
| Post-Secondary Certificate: | | 10% |
| Some College: | | 14% |
| Associate's Degree (2 yr): | | 22% |
| Bachelor's Degree: | | 47% |
| This graphic shows the percentage of people in this role who have their highest education in each category. |
| Related Work Experience Requirements |
| 6 Months - 1 Year: | | 13% |
| 1 - 2 Years: | | 23% |
| 2 - 4 Years: | | 13% |
| 4 - 6 Years: | | 31% |
| 6 - 8 Years: | | 16% |
| 8 - 10 Years: | | 4% |
| This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category. |
Alternate Titles for this Role: Computer Network Specialist, Computer Network Support Specialist, Computer Networker, Configuration Technician, Controls Programmer, Customer Engineer, Customer Service Engineer, Customer Support Engineer, Cyber Defense Incident Responder, Field Systems Technician, Internet Information Technology Specialist, Internet Network Specialist, Internetworking Technician, IT Consultant (Information Technology Consultant), LAN Support Specialist (Local Area Network Support Specialist), Network Analyst, Network and Threat Support Specialist, Network Applications Specialist, Network Consultant, Network Desktop Support Specialist, Network Diagnostic Support Specialist, Network Management Specialist, Network Operations Analyst, Network Operations Specialist, Network Services Information Technology Specialist, Network Specialist, Network Support Specialist, Network Support Technician, Network Technical Analyst, Network Technician, Network Workstation Technical Specialist, Networking Specialist, Personal Computer Network Analyst, Systems Specialist, Systems Support Specialist, Technical Analyst, Technical Support Specialist, VoIP Network Technician, WAN Support Specialist (Wide Area Network Support Specialist)
