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Flight Attendant

Flight Attendant

Job-Specific Whole-Person Assessment (Test)

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New!
 A Short Version is Now Available!

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Flight Attendant (Short)

Flight Attendant

Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Top activities and tasks for this job:
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Performing for or Working Directly with the Public - collect payment
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Administer first aid to passengers in distress.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Prepare passengers and aircraft for landing, following procedures.
  • Assisting and Caring for Others - assist handicapped persons

About the test (Full Version)

The HR Avatar Flight Attendant Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Flight Attendant test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Attention to Detail
  • Customer Service
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
Personality
  • Adaptability
  • Drive
  • Integrity
  • Teamwork
  Emotional Intelligence
  • Empathy and Emotional Self-Control

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:53-2031.00
Simulation Context:Flight Attendant
O*Net Context:Transportation and Material Moving
More information about this Job
Annual US Wages (2019)
Bottom 10%:
$29,270 or less
Bottom 25%:
$41,070 or less
Median:
$56,640 (Average)
Top 25%:
$67,040 or more
Top 10%:
$80,940 or more

US Employment Statistics
2018:
119,300
2028 (projected):
131,200
Annual U.S. Job Openings:15,300

Top Knowledge Requirements
  • Customer and Personal Service
  • Public Safety and Security
  • Transportation
  • English Language
  • Psychology
  • Geography
  • Sociology and Anthropology
  • Personnel and Human Resources
Top Skills
  • Speaking
  • Service Orientation
  • Social Perceptiveness
  • Active Listening
  • Monitoring
  • Coordination
  • Critical Thinking
  • Reading Comprehension
Top Abilities
  • Oral Comprehension
  • Oral Expression
  • Speech Clarity
  • Problem Sensitivity
  • Speech Recognition
  • Deductive Reasoning
  • Near Vision
  • Far Vision
Education Requirements
High School Diploma:
15%
Post-Secondary Certificate:
6%
Some College:
16%
Associate's Degree (2 yr):
13%
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
None:
5%
3 - 6 Months:
5%
6 Months - 1 Year:
6%
1 - 2 Years:
12%
2 - 4 Years:
18%
4 - 6 Years:
3%
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Airline Attendant, Airline Flight Attendant, Airline Hostess, Airline Stewardess, Airplane Flight Attendant, Door and Arrival Attendant, Flight Attendant, Flight Attendant, Inflight Services, Flight Attendant/Air Transportation Supervisor, Flight Attendant/Inflight Manager, Flight Attendant/Inflight Supervisor, Flight Crew Member, Flight Hostess, Flight Steward, In-Flight Crew Member, International Flight Attendant, Lead Instructor/Flight Attendant, Meal Attendant, Purser, Ramp Flight Attendant, Airline Attendant, Airline Flight Attendant, Airline Hostess, Airline Stewardess, Airplane Flight Attendant, Door and Arrival Attendant, Flight Attendant, Flight Attendant, Inflight Services, Flight Attendant/Air Transportation Supervisor, Flight Attendant/Inflight Manager, Flight Attendant/Inflight Supervisor, Flight Crew Member, Flight Hostess, Flight Steward, In-Flight Crew Member, International Flight Attendant, Lead Instructor/Flight Attendant, Meal Attendant, Purser, Ramp Flight Attendant

Related Jobs based on Skills & Abilities: Transportation Attendants, Except Flight Attendants, Ambulance Drivers and Attendants, Except Emergency Medical Technicians, Occupational Therapy Aides, Transportation Security Screeners, Psychiatric Aides, Baggage Porters and Bellhops, Physical Therapist Aides, Animal Control Workers, Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers, Personal Care Aides, First-Line Supervisors of Personal Service Workers, First-Line Supervisors of Food Preparation and Serving Workers, Residential Advisors, Morticians, Undertakers, and Funeral Directors, First-Line Supervisors of Retail Sales Workers, Food Service Managers, Bartenders, Psychiatric Technicians, Dental Assistants, Social and Human Service Assistants


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