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Secretary - Medical (US)

Secretary - Medical (US)

Job-Specific Whole-Person Assessment (Test)

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 A Short Version is Now Available!

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Secretary - Medical (US) (Short)

Secretary - Medical (US)

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Top activities and tasks for this job:
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Interacting With Computers - use computers to enter, access or retrieve data
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Maintain medical records, technical library, or correspondence files.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

About the test (Full Version)

The HR Avatar Secretary - Medical (US) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Secretary - Medical (US) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations. This test also contains an automatically-scored essay component. Writing is a key skill for many jobs and also demonstrates the ability to generate, organize, and communicate relevant ideas effectively.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking and Attention to Detail
  Knowledge and Skills
  • Health Care Administration (US)
  • Typing Speed & Accuracy
  • Writing
Personality
  • Adaptability
  • Drive
  • Integrity
  • Teamwork
  Emotional Intelligence
  • Empathy and Emotional Self-Control
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
 

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-6013.00
Simulation Context:Medical Assistance and Administration
O*Net Context:Office and Administrative Support
Price:40 Credits (Add 5 Credits for Online Proctoring if Used)
More information about this Job
Annual US Wages (2019)
Bottom 10%:
$26,180 or less
Bottom 25%:
$30,590 or less
Median:
$36,580 (Average)
Top 25%:
$44,650 or more
Top 10%:
$53,230 or more

Hourly US Wages (2019)
Bottom 10%:
$12.58 or less
Bottom 25%:
$14.71 or less
Median:
$17.59 (Average)
Top 25%:
$21.47 or more
Top 10%:
$25.59 or more

US Employment Statistics
2018:
601,700
2028 (projected):
698,100
Annual U.S. Job Openings:82,400

Top Knowledge Requirements
  • Customer and Personal Service
  • English Language
  • Clerical
  • Computers and Electronics
  • Administration and Management
  • Medicine and Dentistry
  • Education and Training
  • Mathematics
Top Skills
  • Speaking
  • Active Listening
  • Service Orientation
  • Reading Comprehension
  • Time Management
  • Social Perceptiveness
  • Coordination
  • Writing
Top Abilities
  • Oral Comprehension
  • Oral Expression
  • Speech Recognition
  • Speech Clarity
  • Written Comprehension
  • Near Vision
  • Written Expression
  • Problem Sensitivity
Education Requirements
High School Diploma:
19%
Post-Secondary Certificate:
10%
Some College:
21%
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
None:
8%
3 - 6 Months:
5%
1 - 2 Years:
22%
2 - 4 Years:
9%
4 - 6 Years:
4%
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Administrative Assistant, Administrative Support Specialist, Admissions Coordinator, Appointment Scheduler, Billing Coordinator, Certified Medical Administrative Assistant, Certified Professional Coder (CPC), Client Service Coordinator, Data Transcriber, Dental Receptionist, Dental Secretary, Front Desk Coordinator, Front Office Coordinator, Guest Service Representative, Health Information Coder, Health Unit Coordinator, Hospital Admissions Clerk, Hospital Receptionist, Hospital Secretary, Hospital Unit Clerk, Insurance Verifier, Intake Coordinator, Medical Administrative Assistant, Medical Administrative Specialist, Medical Biller Coder, Medical Biller/Coder, Medical Billing Coder, Medical Billing Specialist, Medical Front Desk Specialist, Medical Office Clerk, Medical Office Coordinator, Medical Office Receptionist, Medical Office Secretary, Medical Office Specialist, Medical Office Worker, Medical Receptionist, Medical Records Clerk, Medical Reimbursement Specialist, Medical Scheduler, Medical Secretary, Medical Terminologist, Patient Account Representative, Patient Coordinator, Physician Office Specialist, Psychiatric Secretary, Receptionist, Scheduler, Surgery Scheduler, Unit Clerk, Unit Health Coordinator, Unit Secretary, Unit Support Representative, Verification Specialist, Ward Clerk, Ward Secretary, Administrative Assistant, Administrative Support Specialist, Admissions Coordinator, Appointment Scheduler, Billing Coordinator, Certified Medical Administrative Assistant, Certified Professional Coder (CPC), Client Service Coordinator, Data Transcriber, Dental Receptionist, Dental Secretary, Front Desk Coordinator, Front Office Coordinator, Guest Service Representative, Health Information Coder, Health Unit Coordinator, Hospital Admissions Clerk, Hospital Receptionist, Hospital Secretary, Hospital Unit Clerk, Insurance Verifier, Intake Coordinator, Medical Administrative Assistant, Medical Administrative Specialist, Medical Biller Coder, Medical Biller/Coder, Medical Billing Coder, Medical Billing Specialist, Medical Front Desk Specialist, Medical Office Clerk, Medical Office Coordinator, Medical Office Receptionist, Medical Office Secretary, Medical Office Specialist, Medical Office Worker, Medical Receptionist, Medical Records Clerk, Medical Reimbursement Specialist, Medical Scheduler, Medical Secretary, Medical Terminologist, Patient Account Representative, Patient Coordinator, Physician Office Specialist, Psychiatric Secretary, Receptionist, Scheduler, Surgery Scheduler, Unit Clerk, Unit Health Coordinator, Unit Secretary, Unit Support Representative, Verification Specialist, Ward Clerk, Ward Secretary

Related Jobs based on Skills & Abilities: Receptionists and Information Clerks, Medical Records and Health Information Technicians, Interviewers, Except Eligibility and Loan, Switchboard Operators, Including Answering Service, License Clerks, Office Clerks, General, Bill and Account Collectors, Hotel, Motel, and Resort Desk Clerks, Insurance Claims Clerks, Word Processors and Typists, Executive Secretaries and Executive Administrative Assistants, Court Clerks, Human Resources Assistants, Except Payroll and Timekeeping, Billing, Cost, and Rate Clerks, Legal Secretaries, New Accounts Clerks, Payroll and Timekeeping Clerks, Customer Service Representatives


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Activities performed during the Test
  • Accurately complete a medical supplies order.
  • Update patient records.
  • Process invoices, bills and payments.
  • Schedule and confirm appointments.
  • Help address patient questions.
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