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First-Line Supervisor - Retail Sales (Spanish)
First-Line Supervisor - Retail Sales (Spanish)
Job-Specific Whole-Person Assessment

First-Line Supervisor - Retail Sales (Spanish)

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Top activities and tasks for this job:
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Performing for or Working Directly with the Public - provide customer service
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Getting Information - access media advertising services
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.

About the test

The HR Avatar First-Line Supervisor - Retail Sales (Spanish) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The First-Line Supervisor - Retail Sales (Spanish) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Pensamiento analítico
  • Atención al detalle
  Knowledge and Skills
  • Primera Línea de Supervisión
  • Adaptabilidad
  • Busca la perfección
  • Civismo Corporativo
  • Competitivo
  • Desarrolla relaciones
  • Muestra una actitud positiva ante el trabajo
  • Expresivo y extrovertido
  • Innovador y creativo
  • Rquiere de una estructura
  • Disfruta resolviendo problemas
  Behavioral History
  • Estudio de historial – desempeño
  • Estudio de historial - permanencia en el puesto

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:41-1011.00
Simulation Context:Supervisory or Team Leadership
O*Net Context:Sales and Related
Price:40 Credits ($40 USD)
More information about this Job
Annual US Wages (2016)
Bottom 10%:
$24,530 or less
Bottom 25%:
$30,370 or less
$39,040 (Average)
Top 25%:
$51,250 or more
Top 10%:
$66,480 or more

Hourly US Wages (2016)
Bottom 10%:
$11.79 or less
Bottom 25%:
$14.60 or less
$18.77 (Average)
Top 25%:
$24.64 or more
Top 10%:
$31.96 or more

US Employment Statistics
2026 (projected):
Annual U.S. Job Openings:168,500

Top Knowledge Requirements
  • Customer and Personal Service
  • Sales and Marketing
  • Administration and Management
  • Mathematics
  • English Language
  • Education and Training
  • Personnel and Human Resources
  • Psychology
Top Skills
  • Active Listening
  • Service Orientation
  • Coordination
  • Speaking
  • Monitoring
  • Critical Thinking
  • Social Perceptiveness
  • Management of Personnel Resources
Top Abilities
  • Oral Comprehension
  • Speech Recognition
  • Oral Expression
  • Speech Clarity
  • Problem Sensitivity
  • Deductive Reasoning
  • Near Vision
  • Mathematical Reasoning
Education Requirements
No High School Diploma:
High School Diploma:
Post-Secondary Certificate:
Some College:
Associate's Degree (2 yr):
Bachelor's Degree:
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
3 - 6 Months:
6 Months - 1 Year:
1 - 2 Years:
2 - 4 Years:
4 - 6 Years:
6 - 8 Years:
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Agent, Antique Collector, Antique Dealer, Area Supervisor, Art Dealer, Art Gallery Director, Assistant Manager, Assistant Manager Retail, Assistant Store Manager, Auto Dealer, Auto Leasing Manager, Auto Parts Manager, Auto Rental Supervisor, Automobile Dealer, Automobile Leasing Supervisor, Automobile Service Station Manager, Bakery Manager, Barn Operator, Branch Manager, Branch Store Manager, Canteen Manager, Car Dealer, Car Rental Manager, Cashier Manager, Cashier Supervisor, Coin Dealer, Commercial Specialist, Commissary Manager, Commissary Officer, Commissary Steward, Concession Manager, Convenience Store Manager, Dairy Department Manager, Dairy Store Manager, Dealer, Deli Manager, Delicatessen Department Manager, Delicatessen Store Manager, Department Head, Department Manager, Department Sales Manager, Department Supervisor, Director, Division Supervisor, Floor Manager, Floor Supervisor, Floral Manager, Florist Manager, Flower Shop Manager, Food Checkers and Cashiers Supervisor, Food Concession Manager, Front End Manager, Frozen Food Department Manager, General Manager, Grocer, Grocery Manager, Grocery Store Manager, Grocery Supervisor, Head of Store Operations, Ice Storage, Sales, and Delivery Supervisor, Jewelry Department Supervisor, Key Carrier, Key Holder, Lumber Sales Supervisor, Lumberman, Machinery or Equipment Rental and Leasing Manager, Manager, Managing Jeweler, Marina Sales and Service Supervisor, Meat Department Manager, Merchandise Coordinator, Millinery Department Manager, Music Store Manager, Office Manager, Operations Superintendent, Parts Department Manager, Parts Department Supervisor, Parts Manager, Parts Sales Manager, Pawn Broker, Pawn Shop Keeper, Pawnbroker, Post Exchange Manager (PX Manager), Produce Department Manager, Produce Department Supervisor, Produce Manager, Ready to Wear Department Manager, Rental Manager, Retail Assistant Manager, Retail Grocer, Retail Manager, Retail Sales Manager, Retail Shift Supervisor, Retail Store Manager, Retail Supervisor, Sales Clerk Supervisor, Sales Manager, Sales Supervisor, Salesman, Service Manager, Shift Manager, Shift Supervisor, Shop Manager, Showroom Manager, Softlines Supervisor, Station Manager, Stationer, Stock Manager, Store Associate, Store Manager, Storekeeper, Supermarket Manager, Supervisor, Tobacconist, Used Car Sales Supervisor, Vending Stand Supervisor

Related Jobs based on Skills & Abilities: First-Line Supervisors of Food Preparation and Serving Workers, First-Line Supervisors of Housekeeping and Janitorial Workers, Retail Salespersons, Gaming Managers, First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand, Gaming Supervisors, Bartenders, Hotel, Motel, and Resort Desk Clerks, Wholesale and Retail Buyers, Except Farm Products, Dispatchers, Except Police, Fire, and Ambulance, Food Service Managers, First-Line Supervisors of Personal Service Workers, Licensing Examiners and Inspectors, Lodging Managers, Morticians, Undertakers, and Funeral Directors, Opticians, Dispensing, Industrial Production Managers, Nursery and Greenhouse Managers, Tax Examiners and Collectors, and Revenue Agents

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"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

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