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Drafting Customer Service Emails

Drafting Customer Service Emails

Skills/Knowledge Assessment (Test)

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This assessment uses custom questions prepared using the HR Avatar Custom Tests development tool, which is available to authorized users in their online account.
Name:Drafting Customer Service Emails
Identifier:CustSvcEmailDrafting
Type:Knowledge/Skill Assessment
Description:Provides several sample customer email messages and asks the candidate to write a concise and professional email response. The responses are included in the score reports and also scored for spelling, grammar, and style.
Language:English (US)
Questions:4
Competencies Covered:
  • Writing Customer Service Email Messages (for Essay)

Note that this test qualifies for our special skills test bundle offer. When you combine this test in a test battery with any of our job-specific tests or cognitive simulations, you get this test for 50% off the listed price or number of credits. The reduction is made automatically when the test is being taken. Please feel free to Contact Us for additional information about this valuable offer.



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