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Drafting Customer Service Emails

Drafting Customer Service Emails

Skills/Knowledge Assessment (Test)

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This assessment uses custom questions prepared using the HR Avatar Custom Tests development tool, which is available to authorized users in their online account.
Name:Drafting Customer Service Emails
Type:Knowledge/Skill Assessment
Description:Provides several sample customer email messages and asks the candidate to write a concise and professional email response. The responses are included in the score reports and also scored for spelling, grammar, and style.
Language:English (US)
Questions:4
Competencies Covered:
  • Writing Customer Service Email Messages (for Essay)


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