Go to Home Page Tests Learn Pricing Video Contact Us Request a Demo Sign In
Waiter / Waitress (Spanish)

Waiter / Waitress (Spanish)

Job-Specific Whole-Person Assessment (Test)

Back

Waiter / Waitress (Spanish)

Take orders and serve food and beverages to patrons at tables in dining establishment.

Top activities and tasks for this job:
  • Take orders from patrons for food or beverages.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.

About the test (Full Version)

The HR Avatar Waiter / Waitress (Spanish) Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Waiter / Waitress (Spanish) test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Pensamiento analítico
  • Atención al detalle
  Behavioral History
  • Estudio de historial – desempeño
  • Estudio de historial - permanencia en el puesto
Personality
  • Adaptabilidad
  • Busca la perfección
  • Civismo Corporativo
  • Competitivo
  • Desarrolla relaciones
  • Disfruta resolviendo problemas
  • Muestra una actitud positiva ante el trabajo
  • Requiere de una estructura
  Emotional Intelligence
  • Autoconsciencia emocional
  • Autocontrol emocional
  • Empatía

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:35-3031.00
Simulation Context:Customer Service Face-to-Face
O*Net Context:Food Preparation and Serving Related
Price:40 Credits (Add 5 Credits for Online Proctoring if Used)
More information about this Job
Annual US Wages (2018)
Bottom 10%:
$17,330 or less
Bottom 25%:
$18,820 or less
Median:
$21,780 (Average)
Top 25%:
$28,280 or more
Top 10%:
$40,780 or more

Hourly US Wages (2018)
Bottom 10%:
$8.33 or less
Bottom 25%:
$9.05 or less
Median:
$10.47 (Average)
Top 25%:
$13.60 or more
Top 10%:
$19.61 or more

US Employment Statistics
2016:
2,600,500
2026 (projected):
2,783,000
Annual U.S. Job Openings:522,700

Top Knowledge Requirements
  • Customer and Personal Service
  • English Language
  • Sales and Marketing
  • Food Production
  • Administration and Management
  • Mathematics
Top Skills
  • Active Listening
  • Speaking
  • Service Orientation
  • Social Perceptiveness
  • Coordination
  • Monitoring
  • Judgment and Decision Making
  • Critical Thinking
Top Abilities
  • Oral Comprehension
  • Oral Expression
  • Speech Recognition
  • Speech Clarity
  • Time Sharing
  • Near Vision
  • Problem Sensitivity
  • Deductive Reasoning
Education Requirements
No High School Diploma:
14%
High School Diploma:
28%
Some College:
3%
Bachelor's Degree:
4%
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
None:
12%
Less than 1 Month:
6%
3 - 6 Months:
4%
6 Months - 1 Year:
6%
1 - 2 Years:
12%
2 - 4 Years:
9%
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Banquet Server, Banquet Waiter/Waitress, Bar Waiter/Waitress, Buffet Server, Buffet Waiter/Waitress, Car Hop, Carhop, Club Waiter/Waitress, Cocktail Server, Deck Steward, Dining Car Server, Dining Car Waiter/Waitress, Food Runner, Food Server, Formal Waiter/Waitress, Headwaiter, Headwaitress, Informal Waiter/Waitress, Restaurant Server, Server, Singing Waiter/Waitress, Skating Carhop, Sommelier, Waiter, Waiter/Waitress, Waitress, Waitstaff, Wine Steward, Wine Steward/Stewardess, Banquet Server, Banquet Waiter/Waitress, Bar Waiter/Waitress, Buffet Server, Buffet Waiter/Waitress, Car Hop, Carhop, Club Waiter/Waitress, Cocktail Server, Deck Steward, Dining Car Server, Dining Car Waiter/Waitress, Food Runner, Food Server, Formal Waiter/Waitress, Headwaiter, Headwaitress, Informal Waiter/Waitress, Restaurant Server, Server, Singing Waiter/Waitress, Skating Carhop, Sommelier, Waiter, Waiter/Waitress, Waitress, Waitstaff, Wine Steward, Wine Steward/Stewardess

Related Jobs based on Skills & Abilities: Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, Cashiers, Cooks, Fast Food, Combined Food Preparation and Serving Workers, Including Fast Food, Dining Room and Cafeteria Attendants and Bartender Helpers, Counter Attendants, Cafeteria, Food Concession, and Coffee Shop, Stock Clerks, Sales Floor, Ushers, Lobby Attendants, and Ticket Takers, Food Servers, Nonrestaurant, Food Preparation Workers, Funeral Attendants, Counter and Rental Clerks, Amusement and Recreation Attendants, Transportation Attendants, Except Flight Attendants


(HR Avatar Use Only) pid=408, Sim

 
Sign In  to administer this test.

Read the Reviews
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"

Related Products   Back
Dishwasher (Short plus Video Interview)
The Dishwasher (Short plus Video Interview) test includes a short virtual video interview module, a work-related cognit...

Go to Home Page
This website uses cookies to ensure you get the best experience on our website. Learn More