Workplace Simulation - Essential Service Worker
The HR Avatar Workplace Simulation - Essential Service Worker Assessment is designed to help you hire lower-level, rank-and-file service staff in your organization. The simulation places the candidate in a generic work environment and evaluates basic cognitive ability.
Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems.
Please note that this assessment represents the simulation portion only. For a more wholistic evaluation of each candidate, that includes cognitive ability, personality, past behaviors, and other dimensions, please refer to our Job-Specific Essential Service Worker assessment.
The Essential Service Worker assessment can be used for a wide variety of service and support positions. Some example job titles include, but are not limited to, the following:
- Retail Clerks
- Housekeepers
- Attendants
- Groundskeepers
- Janitorial Staff
- Concierge
- Restaurant Staff
- Receptionists
- Administrative Support Staff
Unlike our other assessments, the Essential Service Worker Assessment has a simplified cognitive test with less math-based questions and more focus on attention to detail, memory and logic/reasoning. It includes an animated work simulation that immerses candidates into the work environment.
The specific attributes measured include:
Cognitive Ability
- Attention to Detail / Memory / Logic & Reasoning
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Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute.
The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
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