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Basic Customer Service Skills
Basic Customer Service Skills
Skills/Knowledge Assessment
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About the test

Basic Customer Service Skills

The Basic Customer Service Skills test is a skills and knowledge evaluation.

Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.

The test contains approximately 32 questions and takes an average of 15 minutes to complete.

Skills Category: Clerical Office
Language: English (US)
Questions: 32
Mobile Ready: Yes
Approximate Duration: 15 Minutes
Credits: 20

Note that this test qualifies for our special skills test bundle offer. When you combine this test in a test battery with any of our job-specific tests or cognitive simulations, you get this test for 50% off the listed price or number of credits. The reduction is made automatically when the test is being taken. Please feel free to Contact Us for additional information about this valuable offer.



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