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Workplace Simulation - Call Center Sales

Workplace Simulation - Call Center Sales

Cognitive Assessment (Test)

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About the test

Workplace Simulation - Call Center Sales

About the test

Cognitive Workplace Simulation - Call Center Sales

The Cognitive Workplace Simulation - Call Center Sales assessment is designed to measure several critical competencies required for success in a general outbound, sales-oriented call center. Attention to Detail, Following Policies and Procedures, and Phone-based Selling Skills are measured and reported in the final score report. A combined, overall score is also calculated.

Our simulation-based employment assessments go one step further than similar tests sold by our competitors, because they use animation to simulate real-world work scenarios and situations. The result is that candidates feel like they have been measured fairly, and they are far more engaged in the testing - and hence the hiring - experience.

This employment test simulates a generalized outbound call center work context. The test can be completed on any desktop, tablet, or mobile-device with an internet connection.

Language:US English
Time to Complete:20 Minutes (Approximately)
Price:40 Credits (Add 5 credits for online proctoring if used)
Specifications:Desktop, Laptop, Tablet, Mobile (any device with an internet browser)
Note:This test contains questions that are difficult to complete on small screens. A large screen device, such as a laptop, desktop, or tablet is recommended. Test-takers using small devices will be advised to change to a larger screen device.


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Activities performed during the Test
  • Learn and Practice Phone Sales
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