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Bank Teller
Bank Teller
Job-Specific Assessment

This HR Avatar Pre-Employment test was specifically designed to assess Bank Teller and similar roles. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Bank Teller test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking
  • Attention to Detail
 Knowledge and Skills
  • Bank Teller Fundamentals
  • Adaptable
  • Competitive
  • Corporate Citizenship
  • Develops Relationships
  • Enjoys Problem-Solving
  • Exhibits a Positive Work Attitude
  • Expressive and Outgoing
  • Innovative and Creative
  • Needs Structure
  • Seeks Perfection
 Emotional Intelligence
  • Emotional Self-Awareness
  • Emotional Self-Control
  • Empathy
Behavioral History
  • History Survey - Performance
  • History Survey - Tenure

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:43-3071.00
O*Net Description:Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Simulation Context:Bank Teller
O*Net Context:Office and Administrative Support
Review O*Net Detail
Price:40 Credits ($40 USD)
Alternate Titles for this Role: Account Representative, Bank Representative, Bank Teller, Cashier, Collection Teller, Commercial Teller, Coupon Clerk, Customer Relationship Specialist, Customer Service Associate (CSA), Customer Service Representative (CSR), Drive-in Teller, Exchange Clerk, Exchange Teller, Foreign Banknote Teller, Foreign Banknote Teller Trader, Foreign Exchange Clerk, Loan Teller, Mail Teller, Member Services Representative, Money Counter, Money Order Clerk, Note Teller, Operations Specialist, Paying Teller, Personal Banking Representative, Receiving Teller, Retail Banker, Roving Teller, Savings Teller, Securities Teller, Store Associate, Teller, Teller Coordinator, Teller Supervisor, Universal Banker, Utility Teller, Vault Teller
Related Jobs based on Skills & Abilities: Hotel, Motel, and Resort Desk Clerks, License Clerks, New Accounts Clerks, Bill and Account Collectors, Receptionists and Information Clerks, Medical Records and Health Information Technicians, Interviewers, Except Eligibility and Loan, Pharmacy Aides, Office Clerks, General, Customer Service Representatives, Billing, Cost, and Rate Clerks, Legal Secretaries, Switchboard Operators, Including Answering Service, Brokerage Clerks, Insurance Claims Clerks, Executive Secretaries and Executive Administrative Assistants, Gaming Cage Workers, Human Resources Assistants, Except Payroll and Timekeeping

(HR Avatar Use Only) pid=79, Sim

Members:  Log On  to administer this test.
Test Activities
  • Cross sell bank products to customers.
  • Perform financial calculations.
  • Follow specific bank policies and procedures.
  • Resolve a customer concern.
  • Provide service to several retail bank customers.
  • Assist a co-worker.

"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"
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